Aline Vidal
Baraboo,WI
Summary
Dedicated professional with proven customer service skills and strong multitasking abilities. Consistently meets organizational needs through effective time management and organized practices. Adapts quickly to new challenges while maintaining a positive customer experience. Strong work ethic and communication skills contribute to team success and support of organizational goals.
Overview
3
3
Languages
11
11
years of professional experience
Work History
GSA
Spa Sundara
Wisconsin Dells, Wisconsin
08.2025 - Current
- Collaborated with other team members to provide an excellent overall spa experience for customers.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Maintained inventory levels of products required for daily operations.
Ride Attendant
Kalahari Resorts Dells
Wisconsin Dells, Wisconsin
10.2023 - 08.2024
- Monitored and operated ride, ensuring proper functioning and safety for guests during boarding and disembarking.
- Coordinated safe loading and unloading of passengers on rides, ensuring compliance with safety protocols.
- Provided clear instructions to guests regarding ride rules and safety measures.
- Guided guests in efficient and courteous boarding and disembarking from attractions, enhancing guest experience.
Housekeeping Supervisor
Mount Olympus Resorts
Wisconsin Dells, Wisconsin
03.2023 - 02.2024
- Inspected guest rooms and public areas for quality standards and cleanliness compliance.
- Supervised housekeeping staff to ensure cleanliness and organization throughout the resort.
- Trained new employees on cleaning procedures and safety protocols for guest areas.
- Resolved guest complaints regarding housekeeping services promptly and professionally.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
Housekeeper
Mount Olympus Resorts
Wisconsin Dells, Wisconsin
12.2022 - 12.2023
- Maintained cleanliness of guest rooms using efficient cleaning techniques.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Babysitter
Home
03.2020 - 2022
- Supervised children during playtime and structured activities.
- Prepared nutritious meals and snacks for children.
- Organized games and recreational activities to engage children.
- Organized various activities, games, crafts and outings to keep children entertained.
Assistent
Baobá Maternal Kindergarten
01.2020 - 03.2021
- Help children adapt to the school environment
- Collaborate with activities that develop the senses (hearing, sight, touch, smell and taste)
- Completed day-to-day duties accurately and efficiently.
Assistent
Little Genius School
Brasilia, Brasil
08.2015 - 03.2016
- Monitored student behavior to promote a positive and respectful learning environment.
- Assisted in organizing school events and activities for students and families.
- Supported teachers with classroom management and lesson preparation tasks.
Education
MBA - Institutional Clinical Psychopedagogy
UNIEURO
Brasil, DF07-2022
Graduate Certificate - Pedagogy
UDF - Universidade Do Distrito Federal
Brasil,DF06-2020
Skills
- Customer service
- Guest relations
- Educational support
- Task prioritization
- Attention to detail
- Team collaboration
- Effective communication
- Positive demeanor
- Safety compliance
- Child supervision
- Classroom support
Languages
Portuguese
Native/ Bilingual
Spanish
Full Professional
English
Professional
Timeline
GSA
Spa Sundara
08.2025 - Current
Ride Attendant
Kalahari Resorts Dells
10.2023 - 08.2024
Housekeeping Supervisor
Mount Olympus Resorts
03.2023 - 02.2024
Housekeeper
Mount Olympus Resorts
12.2022 - 12.2023
Babysitter
Home
03.2020 - 2022
Assistent
Baobá Maternal Kindergarten
01.2020 - 03.2021
Assistent
Little Genius School
08.2015 - 03.2016
MBA - Institutional Clinical Psychopedagogy
UNIEURO
Graduate Certificate - Pedagogy
UDF - Universidade Do Distrito Federal