Aline (Axel) Alexander
Antlers,OK
Summary
I am a highly efficient and detail-oriented worker, focused on delivering exceptional, fair, and high-quality service to clients. I am a rapid learner with an ability to understand complex organizational policies swiftly. I will give my all while continuing to pursue higher education for my career.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Desk Clerk
Southeastern Oklahoma State University
Durant, Oklahoma
02.2022 - 05.2026
- Served as primary point of contact for Housing and Resident Life's head office, providing excellent customer service by answering phone inquiries and assisting students and parents in head office
- Managed transfer of student dormitory key during high volume check-in and check-out dates as well as room transfers, ensuring they followed strict security protocols and were made aware of any fees or consequences to improper check-in or check-out.
- Provided students with help when they were locked out of their room
- Maintained and handled sensitive student information regarding their housing situation and ensured strict data privacy policies
- Occasionally handled tasks such as hanging door decorations, hanging flyers, painting the dormitory doors
Education
Bachelor of Arts - Music, Minor in Psychology
Southeastern Oklahoma State University
Durant, OK 08.2021 - 05.2026
Skills
- Handle transactions
- Cash handling
- Phone support
- Customer service
- Document management
- Microsoft Office proficiency
- Data privacy practices
- Team collaboration
Affiliations
- Performance in multiple college bands
- Music Composition and Score Arrangement
- Creating handmade costumes as personal hobby
References
References available upon request.
Timeline
Desk Clerk
Southeastern Oklahoma State University
02.2022 - 05.2026
Bachelor of Arts - Music, Minor in Psychology
Southeastern Oklahoma State University
08.2021 - 05.2026