Alinka Bhattarai
Everett
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Office Manager
Lisa k Maples State Farm Agency
10.2019 - Current
- Provide information about products and services
- Help customers make use of different features
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
Manager
Harissa Mediterranean Cuisine
07.2018 - Current
- Bartender and Server: 2018-2021.
- Manager: 2021-2024
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Enhanced customer satisfaction through the development of a customer service excellence.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Account Manager - 2024- present
- Handling website, emails & coordinating events.
Cashier
Petra Cafe
08.2018 - 09.2019
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customer inquiries regarding store policies and procedures.
- Maintained current knowledge of store promotions to highlight sales to customers.
Education
No Degree - Business
Seattle Central Community College
Seattle, WANo Degree - Criminal Justice
Everett Community College
Everett, WASkills
- Office administration
- Performance improvement
- Staff hiring
- Training and coaching
- Employee supervision
- Organizational skills
- Event coordination
- Customer relations
- Documentation and control
- Relationship building
Timeline
Office Manager
Lisa k Maples State Farm Agency
10.2019 - Current
Cashier
Petra Cafe
08.2018 - 09.2019
Manager
Harissa Mediterranean Cuisine
07.2018 - Current
No Degree - Business
Seattle Central Community College
No Degree - Criminal Justice
Everett Community College
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