Summary
Overview
Work History
Education
Skills

Aliona Furtuna

West Hollywood,CA

Summary

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail.

Overview

2
2
years of professional experience

Work History

Night housekiping supervizor

Prince Resort
North Myrtle Beach, SC
08.2023 - 01.2024
  • Completed schedules, shift reports, and other business documentation.
  • Increased employee performance through effective supervision and training.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Worked with front desk to respond promptly to all guest requests.
  • Evaluated employee performance and developed improvement plans.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Communicated repair needs to maintenance staff.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Managed laundry sorting, washing, drying, and ironing.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Conducted regular audits of public spaces and staff work areas to maximize quality control.
  • Maintained required records of work hours, budgets and payrolls.

Housekiping supervizor

Price Resort
North Myrtle Beach, SC
11.2022 - 01.2024
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Housekeeper

Prince Resort
North Myrtle Beach, SC
06.2022 - 10.2022
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Resolved problems, improved operations and provided exceptional service.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.

Education

Certified Personal Trainer -

NASM, Los Angeles, CA
01-2024

Faculty of Physical Education And Sport - Physiotherapy

Faculty of Physical Education And Sport, Iasi, Romania
07-2021

Skills

  • Activity Planning
  • Strength Training
  • Physical Conditioning
  • Client Coaching
  • Nutrition and Weight Loss Management
  • Exercise Physiology
  • Group and Individual Instruction
  • Fitness Routines
  • Health and Wellness
  • Personal Training Techniques
  • Motivational
  • Supervisory skills
  • Analytical and Critical Thinking
  • Knowledge of supervisory concepts
  • Supervisory experience
  • Supervisory training
  • Multitasking Abilities
  • Excellent Communication
  • Teamwork and Collaboration
  • Self-Motivated
  • Good Telephone Etiquette
  • Problem-Solving
  • Dependable and Responsible
  • Attention to Detail
  • Flexible and Adaptable
Aliona Furtuna