ALIOU SOW
Columbus
Summary
Hardworking and punctual team lead works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations .
Overview
5
5
years of professional experience
Work History
Seasonal Supervisor
DHL Supply Chain
11.2024 - 02.2025
- Led team initiatives to improve productivity and fostered positive working environment.
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Enhanced team performance by providing ongoing training and development opportunities
- Implemented process improvements for increased efficiency and reduced downtime.
- Developed and executed strategies to achieve departmental objectives.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Warehouse Team Lead
DHL Supply Chain
12.2022 - Current
- Managed the daily operations of a warehouse and ensured that all tasks were completed in a timely manner
- Supervised and trained employees on proper safety protocols, policies, and procedures
- Maintained accurate inventory records, monitored stock levels, and coordinated replenishment activities
- Monitored employee performance, provided feedback and coaching to promote productivity
- Developed strategies to improve efficiency and reduce costs associated with warehouse operations
- Conducted regular inspections of the facility to identify any potential hazards or areas of improvement
- Collaborated with cross-functional teams across departments to ensure smooth execution of projects.
Forklift Driver
DHL Supply Chain
04.2022 - 11.2022
- Loaded and unloaded trucks with forklift in a safe manner
- Inspected the forklift daily to ensure proper functioning of safety equipment and components
- Moved products to designated areas using the forklift
- Followed instructions from supervisors regarding product placement on shelves or racks
- Reported any issues with machinery promptly to supervisor for repair
- Provided feedback to management about efficiency improvements that could be made.
Ambassador
Amazon
12.2019 - 08.2021
- Greeted and welcomed international dignitaries to events, meetings and conferences
- Organized and coordinated high-level diplomatic visits and delegations
- Attended various forums, seminars, workshops and official functions on behalf of the Ambassador
- Assisted with organizing press conferences, interviews, media appearances., for the Ambassador
- Designed and developed training materials for new employees in the organization
- Conducted onboarding sessions to orientate new staff members about company policies and procedures
- Provided feedback on employee performance based on observed results during training sessions
- Developed and implemented training programs for new employees
- Delivered presentations on topics such as communication skills, problem solving strategies, and goal setting techniques
- Collaborated with management teams to develop customized learning plans for individual employees based on their career goals.
Assistant Supervisor
Rite Aid
11.2019 - 01.2020
- Coordinated daily activities and supervised staff to ensure efficiency
- Assisted in the development of operational policies, procedures and standards
- Monitored employee performance and conducted regular reviews to identify areas for improvement
- Resolved customer complaints promptly and effectively
- Maintained records of all products sold, returns and exchanges
- Ensured safety regulations were followed at all times by employees
- Performed cashier duties such as processing payments, issuing receipts and balancing cash drawers at the end of shifts
- Trained new staff members on company policies, procedures and job expectations
- Scheduled work hours for employees based on store traffic patterns
- Reviewed customer feedback surveys to identify areas needing improvement.
Education
High School Diploma -
Bronx Regional High School
Bronx, NY09.2019
Skills
- Conflict Management
- Team Supervision
- Client Support
- Relationship Building
- Microsoft Office
- Personnel Training
- Decision-Making
- Microsoft Access
- Customer Service
- Problem-Solving
- Speech Writing
- Stock Options
- French Fluency
- Public Relations Strategies
- Community Relationship Building
Timeline
Seasonal Supervisor
DHL Supply Chain
11.2024 - 02.2025
Warehouse Team Lead
DHL Supply Chain
12.2022 - Current
Forklift Driver
DHL Supply Chain
04.2022 - 11.2022
Ambassador
Amazon
12.2019 - 08.2021
Assistant Supervisor
Rite Aid
11.2019 - 01.2020
High School Diploma -
Bronx Regional High School
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