Lauryn Davis
Little Rock
Summary
Dedicated and versatile professional with a background in retail store management and extensive experience as a delivery driver. Seeking a challenging role that leverages my leadership skills honed in retail management and my proficiency in efficient logistics and delivery operations. Eager to contribute exceptional organizational abilities, customer-centric focus, and hands-on expertise in both retail and transportation to drive success and exceed expectations within a dynamic work environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Seasonal Supervisor
H&M
09.2023 - Current
- Provided store leadership by managing a 15-member effective retail team, training staff, and delivering exceptional customer service to drive sales while cultivating an inclusive, high performance and high engagement work culture.
Delivery Driver
Kroger
Birmingham, AL
03.2023 - Current
- Ensured timely and accurate delivery of packages to customers across designated routes.
- Operated various delivery vehicles while adhering to safety regulations and traffic laws.
- Maintained accurate logs of deliveries, including addresses and delivery times, for record-keeping.
- Implemented route optimization strategies to reduce fuel consumption and enhance delivery speed.
- Communicated effectively with customers regarding delivery status and any potential delays.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Store Owner, E-Commerce
depop/ eBay
03.2017 - Current
- Curate and manage a diverse product catalog for a very successful online store, analyzing market trends and introducing high-demand items, leading to a 47% boost in average order value and a 32% increase in annual revenue over 6 years and counting.
Delivery Driver
DHL
09.2022 - 09.2023
- Recognized for consistently achieving a high rate of on-time deliveries, contributing to positive customer feedback and satisfaction.
- Implemented route optimization strategies resulting in a 12% reduction in delivery times and increased efficiency in parcel handling.
EHR IT Specialist
MedFirst Consulting
07.2021 - 08.2022
- Led a successful EHR system migration project, seamlessly transitioning from legacy systems to a new platform, resulting in improved data accessibility and a 15% reduction in error rates.
- Implemented robust data backup and recovery procedures, minimizing data loss risk and ensuring continuity of patient care during system disruptions.
Education
High School Diploma - undefined
eSTEM Public Charter School
Little Rock, ArkansasSkills
- Attention to Detail and Accuracy
- Budget Planning
- Coding & Programming
- Communication
- Creative Problem Solving
- Excellent Verbal & Written Communication
- Exceptional Customer Service
- Inventory Management
- Operations Management
- Project Management
- Route Planning and Optimization
- Safe Driving Practices
- Sales & Marketing
- Time Management and Punctuality
- Vehicle Maintenance and Care
Certification
- Google Cybersecurity Professional Certificate – 2024-05
- Google Project Management Professional Certificate – 2024-05
Timeline
Seasonal Supervisor
H&M
09.2023 - Current
Delivery Driver
Kroger
03.2023 - Current
Delivery Driver
DHL
09.2022 - 09.2023
EHR IT Specialist
MedFirst Consulting
07.2021 - 08.2022
Store Owner, E-Commerce
depop/ eBay
03.2017 - Current
High School Diploma - undefined
eSTEM Public Charter School