Lauryn Davis
Little Rock,Arkansas
Summary
Dedicated and versatile professional with a background in retail store management and extensive experience as a delivery driver. Seeking a challenging role that leverages my leadership skills honed in retail management and my proficiency in efficient logistics and delivery operations. Eager to contribute exceptional organizational abilities, customer-centric focus, and hands-on expertise in both retail and transportation to drive success and exceed expectations within a dynamic work environment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Seasonal Supervisor
H&M
09.2023 - Current
- Provided store leadership by managing a 15-member effective retail team, training staff, and delivering exceptional customer service to drive sales while cultivating an inclusive, high performance and high engagement work culture.
Grocery Delivery Driver
Kroger
Birmingham, AL
2023 - Current
- Delivered groceries efficiently, ensuring timely and accurate customer service.
- Navigated optimized routes to minimize delivery times and enhance customer satisfaction.
- Maintained vehicle cleanliness and operational readiness for safe transportation of goods.
- Communicated effectively with customers regarding delivery status and product availability.
- Implemented process improvements to streamline delivery operations and reduce downtime.
- Ensured accurate order fulfillment by double-checking items against invoices before leaving the store.
- Enhanced route efficiency by utilizing GPS technology and maintaining knowledge of local traffic patterns.
- Promoted positive company image by providing excellent customer service throughout the delivery process.
- Improved customer satisfaction by promptly delivering grocery orders with accuracy and professionalism.
Store Owner
E-Commerce • depop/ eBay
03.2017 - Current
- Curate and manage a diverse product catalog for a very successful online store, analyzing market trends and introducing high-demand items, leading to a 47% boost in average order value and a 32% increase in annual revenue over 6 years and counting.
Delivery Driver
DHL
09.2022 - 09.2023
- Recognized for consistently achieving a high rate of on-time deliveries, contributing to positive customer feedback and satisfaction.
- Implemented route optimization strategies resulting in a 12% reduction in delivery times and increased efficiency in parcel handling.
Epic Analyst
MedFirst Consulting
Birmingham, AL
07.2021 - 08.2022
- Established comprehensive data backup and recovery protocols to safeguard patient information.
Education
High School Diploma - undefined
eSTEM Public Charter School
Little Rock, ArkansasSkills
- Attention to Detail and Accuracy
- Budget Planning
- Coding & Programming
- Communication
- Creative Problem Solving
- Excellent Verbal & Written Communication
- Exceptional Customer Service
- Inventory Management
- Operations Management
- Project Management
Certification
- Google Cybersecurity Professional Certificate – May 2024
- Google Project Management Professional Certificate – May 2024
Contact
- 205.899.2384
- Ldavis8992@gmail.com
Timeline
Seasonal Supervisor
H&M
09.2023 - Current
Delivery Driver
DHL
09.2022 - 09.2023
Epic Analyst
MedFirst Consulting
07.2021 - 08.2022
Store Owner
E-Commerce • depop/ eBay
03.2017 - Current
High School Diploma - undefined
eSTEM Public Charter School
Grocery Delivery Driver
Kroger
2023 - Current