Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.
Overview
3
3
years of professional experience
Work History
Key Holder
Icing By Claire's
08.2023 - Current
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Swept floor, and dusted fixtures before closing to maintain organized and tidy store.
Marked-down clearance items and relocated merchandise to proper store areas.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Trained newly hired sales team in upselling techniques.
Trained team members in successful strategies to meet operational and sales targets.
Trained and supervised new employees to apply best practices in customer service and store operations.
Stocker
Jakesfireworks
07.2020 - 07.2023
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Maintained effective team member communication.
Greeted customers and directed to requested products.
Answered customer questions and provided detailed product information.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Helped customers locate desired items and transfer oversized items to vehicles.
Stocked shelves, racks and cases with new or transferred merchandise.
Stocked designated items on shelves, end caps and displays.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
Undergraduate Certificate - Medical Billing And Coding
Devry University
Nashville, IL
03.2024
High School Diploma -
H. L. Bourgeois High School
Gray, LA
05.2023
Skills
Staff Oversight
Customer Service Management
Inventory Monitoring
Task Delegation
Bank Deposits
Training and Mentoring
Cash Handling
Multitasking
Timeline
Key Holder
Icing By Claire's
08.2023 - Current
Stocker
Jakesfireworks
07.2020 - 07.2023
Undergraduate Certificate - Medical Billing And Coding
Devry University
High School Diploma -
H. L. Bourgeois High School
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