Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ALISA CARLSON

West Bloomfield,MI

Summary

Dynamic social media specialist experienced in online marketing and strategic content planning. Over eight years of marketing expertise through social media platforms including, but not limited to TikTok, Facebook and Instagram.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Writer - Yelp Elite Squad

Yelp Inc.
Remote
01.2018 - Current
  • Utilize exceptional writing, editing and proofreading skills to produce engaging and error-free content.
  • Attend Yelp Elite Squad events to interact with local businesses and other Elite Squad writers.
  • Produce and post engaging photographs of businesses, products and services.
  • Nominated yearly and voted into Elite Yelp status by Yelp Inc.

Fashion Jewelry Designer

Alisa L.C. Designs
West Bloomfield, MI
01.2009 - Current
  • Work with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
  • Designed and created face mask chains/holders for the current pandemic.
  • Design and create fashion jewelry sold at local stores.
  • Featured local Michigan artist at Emory’s Creative Jewelers in Farmington Hills, MI.
  • Check completed jewelry pieces to evaluate quality and made adjustments to align with customer demands.
  • Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.

Amazon Mechanical Terk Assistant

Amazon, Inc
Remote
02.2017 - 11.2018
  • Perform Human-Intelligence Tasks (HITS) that computers are currently unable to do.
  • Requires attention to detail and high level of comfort using computers.

Technical Support Specialist

Electronic Data Systems (EDS)
Southfield, MI
01.1991 - 08.1992
  • Explain technical information in clear terms to non-technical individuals to promote better understanding.
  • Document all transactions and support interactions in system for future reference and addition to knowledge base.
  • Follow up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Assist customers in identifying issues and explained solutions to restore service and functionality.

Corporate Trainer

Electronic Data Systems, EDS
Southfield, MI
11.1985 - 01.1991
  • Interact with all levels of employees and management.
  • Design and implement corporate-wide, professional image courses to hundreds of new EDS employees.
  • Design, implement and teach payroll and personnel system courses to GM managers and supervisors.

Fitness Instructor

Vic Tanny Executive Health Club
Bloomfield, MI
03.1981 - 02.1986
  • Explain and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
  • Cultivate positive relationships with participants by interacting with group during fitness classes.
  • Establish classes to effectively match skill and learning levels of all participants.

Education

Bachelor of Science - Human Resources, Training and Development

Oakland University
Rochester, MI
1985

Skills

  • Tech Savvy
  • Dynamic Social Media User
  • Creative Idea Development
  • Flexible and Adaptable
  • Organizational skills
  • Decision making
  • Content Development
  • Writing and Editing
  • Digital Content Platforms
  • Online Media Campaigns
  • Creative Thinking
  • Verbal and Written Communication
  • Relationship Building

Certification

COVID-19 Contact Tracing Training, Johns Hopkins University - 2020

Paralegal Training, Oakland University - 2011

Timeline

Writer - Yelp Elite Squad

Yelp Inc.
01.2018 - Current

Amazon Mechanical Terk Assistant

Amazon, Inc
02.2017 - 11.2018

Fashion Jewelry Designer

Alisa L.C. Designs
01.2009 - Current

Technical Support Specialist

Electronic Data Systems (EDS)
01.1991 - 08.1992

Corporate Trainer

Electronic Data Systems, EDS
11.1985 - 01.1991

Fitness Instructor

Vic Tanny Executive Health Club
03.1981 - 02.1986

Bachelor of Science - Human Resources, Training and Development

Oakland University

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