- Drawing and Painting
- Photography
- Theater
- Fashion
- Creative Writing
- Outdoor Recreation
Alisa Erickson
Saint Louis Park,MN
Summary
Knowledgeable and dedicated customer service professional with extensive experience in fundraising for political and arts organizations. Enthusiastic team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and improving customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Representative, Energy Specialist
Skyline Solar
07.2023 - 08.2024
- Utilized CRM software (Hubspot) to track and engage potential leads.
- Effectively explaining the benefits of switching to solar energy.
- Prioritized and executed 150+ daily calls to potential clients, utilizing CRM tools for tracking and follow-up.
- Meeting and exceeding sales targets and quotas.
- Implemented targeted sales tactics to warm up potential clients, resulting in increased meeting agreements with Sales Consultants.
- Cultivated strong client relationships through personalized communication, likeability and active listening.
Field and Digital Director
Working America AFL-CIO
07.2018 - 11.2020
- Orchestrated diverse fundraising and election canvassing teams, ensuring alignment of objectives and maximizing efficiency through virtual and in-person coordination.
- Designed and implemented games, friendly competitions, and storytelling sessions to foster an engaging and professional team atmosphere.
- Trained and managed a team of field and digital representatives, improving outreach success rates.
- Implemented successful voter engagement campaigns in residential neighborhoods, leveraging geographic information systems to optimize canvassing routes.
- Developed and delivered field and digital training programs, enhancing team proficiency and engagement.
- Training new and seasoned canvassers on basic to advanced fundraising and voter outreach skills.
- Led virtual meetings by integrating Google Workspace functionalities.
- Surpassed fundraising targets by implementing strategic outreach and digital engagement tactics.
- Designed actionable territory plans, leveraging LAN (Labor Activation Network) data and mapping software to optimize field efforts.
Sales and Fundraising Representative
Ruffalo Noel Levitz- The Minnesota Orchestra
12.2016 - 07.2018
- Conducted comprehensive training sessions for new phone operators, focusing on effective sales techniques and persuasive communication skills.
- Utilized customer service acumen by guiding Minnesota Orchestra patrons in setting up and using their ticket packages, improving customer satisfaction ratings.
- Implementing fundraising and sales software to contact prospective donors and successfully persuade them to become patrons of the Minnesota Orchestra.
- Achieved sales and fundraising goals by securing monetary gifts and selling ticket packages through targeted outreach, effective communication, and relationship-building strategies.
- Exceeded all sales and fundraising quotas using time-tested persuasion and rapport building techniques.
Education
High School Equivalency -
Excel High School
Edina, MN05.2011
Skills
- Community Organizing
- Leadership
- Teamwork
- Adaptability
- Fundraising campaigns
- Creativity
- Product and service sales
- Customer needs assessment
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Certification
Grant Writing- Nonprofitready.org
Interests
Timeline
Sales Representative, Energy Specialist
Skyline Solar
07.2023 - 08.2024
Field and Digital Director
Working America AFL-CIO
07.2018 - 11.2020
Sales and Fundraising Representative
Ruffalo Noel Levitz- The Minnesota Orchestra
12.2016 - 07.2018
High School Equivalency -
Excel High School