Alisa Lewis
Brookfield,WI
Summary
Dependable caregiver with experience supporting residents through daily personal care, medication reminders, and emotional reassurance. Strong attention to documentation, safety, and respectful communication. Prepared to support screening coordination, patient follow-up, and compliant service operations.
Compassionate healthcare professional with experience in patient support, residential care, and preventive health outreach. Strong in clear communication, appointment scheduling, and accurate recordkeeping. Known for maintaining organization, handling sensitive information with care, and supporting positive client experiences.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Health Care Advisor
Lifeline Screening
Independence, OH
04.2024 - 02.2026
- Educated callers on preventive health screening options and service benefits.
- Resolved service questions with clear guidance on screening preparation and next steps.
- Scheduled screening appointments while confirming availability and participant information.
- Documented patient interactions accurately in CRM and call tracking systems.
- Verified personal details and eligibility information to support compliant intake processes.
- Coordinated follow-up communication to reinforce appointment attendance and screening readiness.
- Applied HIPAA requirements while handling sensitive health information and call records.
- Maintained accurate records and ensured consistent service delivery across high-volume calls.
- Partnered with local organizations to host educational events focused on trending public health issues.
- Strengthened relationships between healthcare providers and clients through consistent communication and follow-up appointments.
Residential Caregiver
Mount Castle Adult Family Homes
Brown Deer, WI
08.2022 - 02.2024
- Provided daily personal care support, including bathing, dressing, grooming, and mobility assistance.
- Monitored resident conditions and reported changes promptly to nursing staff and supervisors.
- Assisted with medication reminders, meal preparation, and nutrition support for resident well-being.
- Maintained clean, safe living spaces by completing housekeeping, laundry, and infection-control routines.
- Responded calmly to resident needs, offering compassionate support during behavioral or emotional distress.
- Documented resident care activities accurately to support continuity and compliance with facility standards.
- Maintained accurate documentation of all resident interactions, medical records, and incidents ensuring timely communication with supervisors and healthcare providers.
- Supported care plans by encouraging independence, routine participation, and respectful resident engagement.
- Assisted residents with daily living tasks such as bathing, grooming, dressing, and feeding to maintain dignity and personal hygiene.
- Promoted social interaction among residents with engaging activities, fostering camaraderie and emotional wellbeing.
- Enhanced residents'' quality of life by providing personalized care and support tailored to their individual needs.
Professional Caregiver
Brenda's Adult Family
Brown Deer, WI
01.2021 - 07.2022
- Provided daily personal care, including bathing, dressing, grooming, and toileting support.
- Monitored medication schedules and reminded residents of prescribed doses.
- Prepared nutritious meals aligned with dietary needs and preferences.
- Assisted with mobility, transfers, and fall-prevention routines.
- Documented changes in behavior, appetite, and physical condition for care continuity.
- Maintained clean living spaces through laundry, sanitizing, and light housekeeping.
- Communicated resident updates with family members and care team.
- Supported companionship, emotional reassurance, and respectful daily engagement.
- Assisted clients in maintaining independence by supporting them in personal hygiene tasks, such as bathing and dressing.
- Administered medications as prescribed, maintaining proper dosage and timing for optimal health benefits.
- Ensured safety and comfort for clients through closely monitoring their physical and emotional needs.
- Maintained accurate records of client progress, medication administration, and daily care activities for ongoing assessment purposes.
- Prevented falls or injuries among clients through vigilant monitoring of their surroundings and timely assistance with mobility challenges.
Education
Associate of Arts - Human Services
Milwaukee Area Technical College
Milwaukee, WI05-2022
Certified Direct Care Provider - Dementia Care, Alzheimer's Care, Parkinson's Care,
UW- Greenbay WI
Green Bay, WI09-2026
Respite Care Certification -
UW Greenbay
Green Bay, WI08-2026
CBRF Certification - Medication Mgmt., First Aid CPR, Fire And Safety,
UW-Greenbay WI
Green Bay, WI10-2010
Skills
- Care coordination
Affiliations
Salvation Army, Easter Seals, Respite Care Association of Wisconsin, Wis Cares.
Timeline
Health Care Advisor
Lifeline Screening
04.2024 - 02.2026
Residential Caregiver
Mount Castle Adult Family Homes
08.2022 - 02.2024
Professional Caregiver
Brenda's Adult Family
01.2021 - 07.2022
Certified Direct Care Provider - Dementia Care, Alzheimer's Care, Parkinson's Care,
UW- Greenbay WI
Associate of Arts - Human Services
Milwaukee Area Technical College
Respite Care Certification -
UW Greenbay
CBRF Certification - Medication Mgmt., First Aid CPR, Fire And Safety,
UW-Greenbay WI