I run often in races and on my own time This has always been my form form of therapy I lost my dad to dementia in 2000 and husband to Huntington's Chorea in 2022 Therefore, it makes me stronger, keeps my faith intact and helps me to help others know that if they just start they can always make it to the finish line I enjoy reading and writing poetry in my free time as well
Alisa Parker
Decatur,AL
Summary
Versatile and dynamic professional with a proven track record at Hartselle City Schools, excelling in roles that demand strong problem-solving and organizational skills. Handled conflict resolution and multitasking across diverse settings.Demonstrates a steadfast commitment to teamwork, collaboration, and verbal communication, driving positive outcomes and fostering inclusive, supportive spaces.
Possesses skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
27
27
years of professional experience
Work History
Special Education Paraprofessional
Hartselle City Schools
Hartselle, AL
08.2024 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Interacted physically and verbally with students throughout each day.
- Offered student support through special accommodations, extra assistance, and assessments.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Established professional relationships with parents and other teachers to increase rapport and support.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
Certified Pharmacy Technician
Personal Touch Home Health Care
Decatur, AL
07.2010 - 08.2024
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Developed a systematic approach to organize medications, reducing errors and improving efficiency in the workflow.
- Reduced medication waste by implementing proper disposal procedures compliant with environmental guidelines.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Shift Manager, Assistant Manager and Store Manager
Domino's Pizza
Decatur, AL
01.1998 - 10.2008
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Excelled in every store position and regularly backed up front-line staff.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Facilitated team-oriented atmosphere, encouraging collaboration and mutual support among staff members.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Managed staff hiring, training and supervision.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
High School Diploma -
Decatur High School
Decatur, AL05-1996
Skills
- Teacher assistance
- Learning disabilities support
- Classroom organization
- Collaboration with teachers
- Verbal and written communication
- Conflict resolution
- Decision-making
- Multitasking
- Organizational skills
- Time management
- Teamwork and collaboration
- Social skills development
- Attention to detail
- Problem-solving
- Task prioritization
- Reliability
- Problem-solving abilities
Interests
Timeline
Special Education Paraprofessional
Hartselle City Schools
08.2024 - Current
Certified Pharmacy Technician
Personal Touch Home Health Care
07.2010 - 08.2024
Shift Manager, Assistant Manager and Store Manager
Domino's Pizza
01.1998 - 10.2008
High School Diploma -
Decatur High School