Alisa Rudenko
Solon,OH
Summary
Customer-focused professional with retail experience at Macy’s and Kohl’s, recognized for strong performance and consistent results. Skilled in communication, organization, and handling time-sensitive requests in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Sales Consultant (Cosmetics & Fragrance)
Macy’s
University Heights, OH
05.2024 - 04.2025
- Delivered high-touch customer service in cosmetics and fragrance, using consultative selling.
- Met/exceeded sales goals; recognized as a top performer in credit card applications (department/store).
- Educated customers on product benefits and usage; recommended routines based on needs and budget.
- Processed POS transactions accurately (sales, returns, exchanges), and followed loss-prevention standards.
- Maintained visual merchandising and inventory organization; replenished displays and testers.
- Collaborated with team and management to support promotions and resolve customer issues.
Sales Associate
Kohl’s
Aurora, OH
11.2023 - 02.2024
- Provided customer service on the sales floor and at checkout; resolved basic issues and ensured a positive experience.
- Operated POS accurately (sales, returns, exchanges) and followed cash-handling and loss-prevention procedures.
- Stocked and replenished merchandise; maintained organized displays and recovered the floor during peak traffic.
- Assisted with fitting room, signage/price changes, and store closing tasks to support daily operations.
- Supported seasonal promotions and high-volume days by prioritizing speed, accuracy, and customer communication.
Education
Nail Technician -
Inner State Beauty School
Lyndhurst, OH02-2026
High School Diploma -
Solon High School
Solon, OH06-2024
Skills
- Customer Service
- Client Communication
- Scheduling & Time Management
- Problem Solving
- Documentation & Reporting
- Vendor/Service Coordination
- Inventory Management
- POS & Cash Handling
Languages
- English (Fluent)
- Russian (Native)
Timeline
Sales Consultant (Cosmetics & Fragrance)
Macy’s
05.2024 - 04.2025
Sales Associate
Kohl’s
11.2023 - 02.2024
Nail Technician -
Inner State Beauty School
High School Diploma -
Solon High School