Alisa Sorg
Restaurant Manager
South Milwaukee,WI
Summary
Knowledgeable Restaurant Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing 6 years of related experience, including measuring and cutting materials, operating equipment and following work instructions.
Overview
14
14
years of professional experience
Work History
Restaurant General Manager
Chicken Palace
08.2025 - Current
- Led daily operations, ensuring efficient service and high-quality customer experiences.
- Developed and implemented staff training programs to enhance team performance and retention.
- Analyzed sales data to identify trends, driving strategic menu adjustments and pricing strategies.
- Oversaw inventory management, reducing waste through effective ordering and storage practices.
Shift Manager
Festival Foods Grocery
West Allis, Wisconsin
12.2024 - 04.2025
- Assisting any department who is short on staff, covering breaks.
- Depositing all tills at the close of business.
Fabricator
JEL Manufacturing
Milwaukee, Wisconsin
07.2024 - 12.2024
- Gathered required parts for product assembly and ordered new materials to prevent shortages.
- Assisted in the design process by providing technical advice regarding fabrication techniques.
- Recorded and reported product damages and malfunctions for supervisor review.
- Tracked material inventories and ordered new parts to prevent shortages.
- Participated in product development sessions to learn new product specifications and brainstorm new work strategies.
- Loaded, unloaded components onto, from pallets utilizing overhead crane system where applicable.
- Retrieved correct materials from product inventory to perform various fabrication duties.
- Assembled complex components after careful review of project specifications and directions.
- Reviewed blueprints and schematics to fabricate products according to necessary specifications.
Finishing Operator
Brunk Industries
Lake Geneva, WI
05.2018 - 07.2024
- Performed quality control checks on parts using calipers and gauges to ensure accuracy.
- Maintained accurate records of production activities such as number of units produced and scrapped.
- Inspected finished product to verify conformance to customer specifications before packaging and shipment.
- Troubleshoot equipment problems by performing minor repairs and adjustments when needed.
- Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
- Inspected loads prior to lifting to determine weight distribution and stability.
- Ensured safety procedures were followed when operating forklifts.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
Shift Manager
Noodles & Company
Delavan, WI
07.2023 - 03.2024
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Assisted in resolving escalated customer service issues in a timely manner.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Resolved conflicts between staff members in a professional manner.
- Enforced safety standards throughout the store including proper use of equipment.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed daily cash intake by counting out registers
- Helped employees accomplish tasks during peak periods.
- Upheld company standards and compliance requirements for operations.
Shift Manager
McDonald's
Burlington, WI
05.2012 - 05.2018
Shift Manager
McDonald’s
Delavan, WI
09.2022 - 07.2023
Education
High School Diploma -
Burlington Area High School
06-2013
Certified Nursing Assistant -
Gateway Technical College
05-2013
Skills
- Equipment Troubleshooting
- 6 years restaurant Management
- Customer service experience
- Inventory and truck orders
- Quality Assurance
- Employee Training
- Documentation And Reporting
- Training and mentoring
- Energetic and Enthusiastic
- Punctual and Reliable
- Computer Skills
- Heavy Lifting
- Production Line Work
- Material Handling
- Forklift Operation
- Overhead Crane
Timeline
Restaurant General Manager
Chicken Palace
08.2025 - Current
Shift Manager
Festival Foods Grocery
12.2024 - 04.2025
Fabricator
JEL Manufacturing
07.2024 - 12.2024
Shift Manager
Noodles & Company
07.2023 - 03.2024
Shift Manager
McDonald’s
09.2022 - 07.2023
Finishing Operator
Brunk Industries
05.2018 - 07.2024
Shift Manager
McDonald's
05.2012 - 05.2018
High School Diploma -
Burlington Area High School
Certified Nursing Assistant -
Gateway Technical College