Alisa Stevens
Bedford,TX
Summary
Results-oriented professional with a proven track record in project management and cross-functional collaboration. Experience in CRM integration and communication strategy optimization, leading to improved operational performance and heightened customer satisfaction. Known for translating complex systems and data into clear, actionable strategies that drive measurable business growth.
Overview
33
33
years of professional experience
Work History
Project Manager
Lionheart Children's Academy
Dallas, TX
01.2025 - Current
- Enhanced visibility into engagement history across marketing, donor relations, and program operations through CRM system integration.
- Analyzed and optimized messaging across multiple channels to ensure a seamless and consistent communication experience.
- Optimized and maintained data integration processes between CRM marketing automation platforms and registration systems, facilitating accurate real-time data flow and improving overall operational performance.
- Designed and implemented strategic CRM frameworks to enhance data integration and automate customer lifecycle journeys.
Launch Leader
Lionheart Children's Academy
Dallas, TX
08.2021 - 01.2025
- Co-Led the launch of sixteen new childcare academies, overseeing licensing, operations setup, enrollment strategy, and cross-functional coordination to ensure a successful and compliant opening.
- Implemented strategic partnerships with local school districts to expand community engagement efforts by participating in annual ISD teacher convocation ceremonies.
- Oversaw project timelines and resource allocation for successful program launches.
Production Manager
Lionheart Children's Academy
Dallas, TX
12.2006 - 08.2021
- Managed inventory and procurement processes to ensure timely availability of educational materials.
- Managed multiple projects concurrently, ensuring timely completion and delivery while meeting budget constraints.
- Collaborated with Education Department to design and produce age-appropriate curriculum that fostered child development.
- Resources and supported printed and SWAG materials for industry trade shows.
- Negotiated and maintained printer contracts with national print vendor.
Store Manager
Kroger
Dallas, TX
01.1993 - 03.2006
- Supervised daily operational activities to streamline processes and uphold customer satisfaction standards.
- Established and maintained effective monitoring systems to ensure optimal inventory levels and reduce discrepancies.
- Facilitated training and mentorship for staff on customer service best practices and operational procedures.
- Analyzed market trends to design and implement promotional strategies that boost sales and improve customer engagement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Bachelor of Science - Business Administration And Management
University of Texas At Arlington
Arlington, TX12-1992
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Strategic planning
- Cross-functional collaboration
Accomplishments
- Saved the company $140,000 over 5 years by implementing a successful productivity improvement plan.
- Completed the 2025 Academy Launch Project on time and $26,000 under budget.
- Increased company revenue by $67,000 by negotiating bus sale for company transportation department.
Timeline
Project Manager
Lionheart Children's Academy
01.2025 - Current
Launch Leader
Lionheart Children's Academy
08.2021 - 01.2025
Production Manager
Lionheart Children's Academy
12.2006 - 08.2021
Store Manager
Kroger
01.1993 - 03.2006
Bachelor of Science - Business Administration And Management
University of Texas At Arlington