Alisa Wolford

• Check patients in, collect identification and insurance information.
• Collect vitals on patient and charting information.
• Preform lab work, swabs, vaccines, and test on patients.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
• Called other medical offices with referrals for patients.
• Open and close office and equipment daily.

Part Time

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Administered medications to patients based off of each individuals mediation schedule.
• In charge of daily group outings and activities for residents and families.
• Provide daily routine to residents including self care, meals, and bedtime routines.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Assisted in circumcision procedures on newborns and infants.
• Preformed and assisted physicians with ROP eye exams on newborns and infants.
• Mixed breast milk and formula based on babies specific nutrition diet and needs.
• Cleaned and stocked rooms and workspace daily, and in charge of inventory for my unit.
• Worked closely with newborn and infant patients and families in intensive care settings.

• Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
• Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
• Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
• Assisted with resuscitation, CPR, and emergency airway procedures.
• Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
• Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
• Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
• Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
• Safely transported patients by wheelchair, stretcher, or bed to other units.
• Quickly responded to codes and cardiac monitor alarms.
• Working closely with families and loved ones of patients going through stressful and difficult situations
• Familiar and trained in "End of Life Care" techniques and skills.

- Was part of the "Trauma Response" team with the job to respond quickly to emergency situations in the Emergency Room as well as all other areas of the hospital

* During this time working in the Emergency Room COVID had started and I was floated to other floors to help when needed and short staffed. These areas included Labor and Delivery, ICU and behavioral health. This allowed me to use my skills as a tech doing vitals, blood draws, swabs and much more to help other types of patients and gain knowledge and experience in other areas. I would help in the delivery room along side doctors and nurses assisting with handing them instruments, collecting vitals and following up after delivery with mother and baby. In behavioral health and ICU i worked along side nurses with anything they needed including vitals, charting, referrals, group activities and also learned the importance of mental health and behavioral health.

*COVID also allowed me to give my community time and my help during a pandemic to asses sick patients and give them the best course of treatment.

• Collaborated with the surgical team, providing timely delivery of sterile equipment during surgeries.
• Played a crucial role in maintaining Joint Commission accreditation through adherence to best practices in sterile processing operations.
• Assisted in reducing surgical delays, swiftly addressing any issues related to missing or damaged instruments.
• Achieved consistent quality outcomes, closely following manufacturer guidelines for reprocessing reusable medical devices.
• Set up operating rooms/procedure rooms with specified instruments, cleaned rooms post surgery, patient transport to and from surgical procedure rooms and to other floors of the hospital if needed.
• Improved patient safety by ensuring all surgical instruments were properly sterilized and assembled.
• Wrapped trays, instrument packs, and sets.
• Assured instrument availability by managing inventory and promptly restocking supplies as needed.
• Maintained a clean and organized work environment for efficient processing of medical equipment.
• On call weekends for emergency procedures and was responsive in a timely manner
• Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.

Part Time

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.
• Scheduled Appointments for patients, answered phones, sent patient referrals, medication refills.
• Assisted with team meetings and events.