Seasoned, Compassionate, and results-oriented Nursing Home Administrator experienced in recruitment, training, and leadership strategies to optimize employee efficiency, accuracy, and service quality. Well-organized and resourceful with excellent communication skills. Successful at increasing occupancy, improving policies, and growing profits to achieve challenging business goals. Proficient in nursing home care standards and optimal practices. Known for high productivity and efficient task completion with adaptability to ensure quality care and efficient facility operations.
Hi, I’m
Alisa L. Proffett
Palm Desert,CA
Summary
Overview
6
years of professional experience
Work History
Renew Healthcare, Longwood, Country VillaLos Angeles, CA
Licensed Nursing Home Administrator
05.2017 - 04.2023
Job overview
- Developed and implemented policies and procedures to ensure compliance with state regulations.
- Identified staffing needs, recruited and trained staff members, monitored performance, and conducted annual reviews.
- Managed budgeting processes for nursing home operations, including payroll expenses and capital expenditures.
- Conducted quality assurance activities to evaluate the effectiveness of care provided by staff members.
- Monitored patient satisfaction surveys and took corrective action when necessary.
- Analyzed data from various sources such as billing information, census reports., to identify areas requiring improvement or cost savings opportunities.
- Partnered with local health departments to develop new strategies for providing quality care in a cost effective manner.
- Collaborated with medical directors on matters related to resident care standards and clinical practices.
- Responded promptly to inquiries from families regarding their loved ones' status or care plan.
- Interpreted federal and state laws governing long-term care facilities and ensured compliance with all applicable regulations.
- Oversaw daily operational activities such as admissions and discharges, dietary services, housekeeping, maintenance, social services.
- Ensured timely submission of reports related to financial performance or utilization review requirements.
- Fostered strong relationships between staff members through training sessions or team building exercises.
- Facilitated communication between residents and families and staff by organizing events such as family dinners or holiday celebrations.
- Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
- Maintained strict adherence to governing requirements for submitted documents.
- Participated in regular meetings with department heads to discuss census information, admissions, and discharges for residents.
- Directed daily operations at facility caring for many individuals.
- Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
- Communicated with patients with compassion while keeping medical information private.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
Education
San Diego State UniversitySan Diego, CA
Bachelor of Science from Community Health Education
05-1998
University Overview
Skills
- Employee retention strategies
- Accreditation Coordination
- Operations Management
- Resident care
- Occupancy strategies
- Quality Improvement
- Business Development
- Hospital coordination
- Patient Relations
- Organizational Leadership
- Profit improvements
- Personnel Management
- Healthcare administration
- Human Resources
- Performance Improvement
- Project Oversight
- Budgeting expertise
References
References
References available upon request.Timeline
Licensed Nursing Home Administrator
Renew Healthcare, Longwood, Country Villa
05.2017 - 04.2023
San Diego State University
Bachelor of Science from Community Health Education
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