Alisandra Ruiz
San Diego,CA
Summary
Organized Clinic Surgery Scheduler with experience coordinating surgical procedures, managing patient records and liaising between medical staff. Strengths include multitasking, effective communication and problem-solving skills, contributing to smooth clinic operations. Notable impact in enhancing efficiency of scheduling processes and fostering positive patient experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinic Surgery Scheduler
Kaiser Permanente
San Diego, CA
07.2023 - Current
- Coordinated patient scheduling and appointment management for clinic surgery.
- Maintained accurate records of patient data, including medical history, insurance information, and contact details.
- Verified accuracy of patient data prior to surgery scheduling.
- Communicated effectively with patients to ensure they were aware of their scheduled appointments and provided additional assistance as needed.
- Ensured that all necessary paperwork was completed accurately prior to each surgery.
- Assisted in patient care through EPIC
Environmental Services Housekeeper
Kaiser Permanente
San Diego, CA
02.2017 - 07.2023
- Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
- Inspected all areas after completion of work to ensure that they were cleaned properly.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Emptied trash receptacles and disposed of waste materials properly.
- Maintained inventory of cleaning supplies used throughout shift.
- Attended required training sessions related to housekeeping tasks.
Environmental Services Housekeeper/Leader
Scripps Mercy Hospital
Chula Vista, CA
02.2016 - 02.2017
- Provided guidance and support to team members on operational issues.
- Ensured compliance with organizational policies and procedures.
- Conducted regular meetings with staff to discuss progress, identify challenges, and develop solutions.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Maintained cleaning equipment in a clean and orderly fashion.
- Inspected all areas after completion of work to ensure that they were cleaned properly.
Education
High School Diploma -
Lander Valley High School
Lander, WYSkills
- HIPAA Compliance
- Scheduling expertise
- Office workflow support
- Verifying insurance
- Patient Scheduling
- Appointment Coordination
Certification
- BLS
- QBC LEVEL1
Languages
Spanish
Professional
Timeline
Clinic Surgery Scheduler
Kaiser Permanente
07.2023 - Current
Environmental Services Housekeeper
Kaiser Permanente
02.2017 - 07.2023
Environmental Services Housekeeper/Leader
Scripps Mercy Hospital
02.2016 - 02.2017
High School Diploma -
Lander Valley High School