Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

ALISA PRESTON RIAHI

El Dorado Hills,CA

Summary

Excellent people skills and years of customer service.

An eagerness and drive to work. High energy and enthusiastic.

Personable and dedicated Customer Service Representative with extensive experience in Service industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

50
50
years of professional experience

Work History

CHECKER/CASHIER

Safeway
El Dorado Hills, CA
09.2021 - Current
  • Provided excellent customer service during all interactions with customers.
  • #1 Sales for 3 years in a row for Hunger Bags donation for EDH Food Bank

Checker

Sam's Club
Folsom, CA
12.2019 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Licensed Realtor #02000384

Keller Williams Realty
El Dorado Hills, CA
01.2018 - 05.2021

Customer Service Representative

H2O At Home
El Dorado Hills, CA
11.2010 - 12.2020

Sharing a complete environmentally friendly (adhering to the highest European certifications) host of cleaning products and facial care~ in a home sales setting.

Waitress, Bartender, Bar Manager

Multiple, Provided At Request
, CA
09.1974 - 09.1997
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Promoted optimal beverage stock by monitoring monthly inventory and partnering with owner for corrective action planning to reduce expenses.
  • Enhanced profits by improving oversight of inventory use and strategically increasing costs of select menu items.

Kitchen Coordinator

Del Rey Elementary
Orinda, CA
2006 - 2010

The only paid employee of the volunteer lunch program, doing all the ordering and running of the kitchen.

Customer Service Representative

Federal Express, 520 Washington street
San Francisco, CA
1988 - 1999
  • Provided an elevated customer experience to generate a loyal clientele.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.

Education

CABRE License - Real Estate

Allied Real Estate
01.2018

Business

University of Redlands
Redlands, CA

Skills

  • Flexible schedule
  • Customer service-oriented
  • Works well independently
  • Quick learner
  • Professional demeanor
  • High energy
  • Personable
  • Motivated team player

Additional Information

USTA member for 25 years ~ Captaining many teams.

Member of the Committee for the Ace-it's fundraiser for Breast Cancer for 5 years.

Served on the Carriage Hills HOA Committee for 4 years.

Timeline

CHECKER/CASHIER

Safeway
09.2021 - Current

Checker

Sam's Club
12.2019 - Current

Licensed Realtor #02000384

Keller Williams Realty
01.2018 - 05.2021

Customer Service Representative

H2O At Home
11.2010 - 12.2020

Waitress, Bartender, Bar Manager

Multiple, Provided At Request
09.1974 - 09.1997

Kitchen Coordinator

Del Rey Elementary
2006 - 2010

Customer Service Representative

Federal Express, 520 Washington street
1988 - 1999

CABRE License - Real Estate

Allied Real Estate

Business

University of Redlands
ALISA PRESTON RIAHI