Melissa Parsons
Boomer,NC
Summary
Dynamic professional with extensive experience at Tyson Foods, excelling in safety risk mitigation and customer service. Proven ability to enhance operational efficiency through effective teamwork and problem-solving. Recognized for meticulous attention to detail and adaptability, consistently achieving high standards in fast-paced environments. Committed to fostering a culture of excellence and continuous improvement.
Overview
42
42
years of professional experience
Work History
Trailer Checker
Tyson Foods
Wilkesboro, NC
01.2022 - 01.2026
- Weighed and measured Type materials and updated records with collected data.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
- Checked loads to identify contents and unauthorized or highly regulated materials.
Palletizer Operator
Tyson Foods
Wilkesboro, NC
08.2021 - 02.2022
- Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
- Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
- Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Developed strong communication and organizational skills through working on group projects.
- Resolved problems, improved operations and provided exceptional service.
Sanitation Worker
PSI
Wilkesboro, NC
01.2018 - 08.2021
- Operated sanitation equipment to maintain cleanliness and safety standards.
- Followed safety protocols to prevent accidents and ensure compliance with regulations.
- Assisted in waste disposal processes, promoting efficient recycling practices.
- Collaborated with team members to streamline cleaning procedures and enhance productivity.
- Conducted routine inspections of facilities to identify sanitation issues and recommend solutions.
- Trained new employees on proper sanitation techniques and use of cleaning tools.
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
- Upheld strict cleanliness standards by closely adhering to company policies, municipal codes, and industry regulations regarding sanitation practices.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Ensured public safety by removing hazardous materials and reporting potentially dangerous situations to supervisors.
- Reduced waste accumulation by promptly collecting and disposing of trash from designated areas.
- Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
- Enhanced operational efficiency by maintaining sanitation equipment in optimal condition.
- Ensured safety protocols were strictly adhered to, minimizing accidents and injuries among team.
- Utilized proper protective gear while handling materials.
Clerk
QSI Sanitation
Wilkesboro, NC
08.2017 - 01.2018
- Processed and managed daily transactions efficiently, ensuring accuracy in cash handling.
- Maintained organized records of inventory and supplies, optimizing stock management.
- Assisted with customer inquiries, providing timely and effective solutions to enhance satisfaction.
- Implemented filing systems that improved document retrieval speed and accuracy.
- Streamlined data entry processes to minimize errors and improve overall efficiency.
- Developed training materials that enhanced onboarding experience for new employees.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Maintained up-to-date employee records to assist in human resources planning.
- Improved office efficiency by digitizing paper files and organizing digital records.
- Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Streamlined document retrieval, meticulously filing documents both physically and electronically.
- Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Compiled and analyzed data to produce reports.
- Created and maintained detailed records of all office activities.
- Edited and proofread documents for accuracy and completeness.
- Purchased and maintained office supplies.
- Edited documents to keep company materials free of grammar errors.
Safety Officer
QSI Sanitation
Wilkesboro, NC
09.2014 - 08.2017
- Conducted safety audits to identify hazards and ensure compliance with regulations.
- Developed and delivered safety training programs for employees across various departments.
- Implemented corrective actions to address safety violations, enhancing workplace safety culture.
- Collaborated with management to create emergency response plans and protocols.
- Analyzed incident reports to identify trends and recommend preventive measures.
- Led investigations into workplace accidents, providing recommendations for process improvements.
- Responded to any emergencies as instructed and with utmost efficiency.
- Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
- Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Reduced accident rates with consistent monitoring of employee compliance to safety protocols.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Increased employee awareness of potential hazards by creating informative signage throughout the facility.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Communicated safety performance and progress to management and employees to provide up to date information.
- Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
- Promoted a culture of safety through engaging workshops and training sessions for employees on various topics such as hazard identification, PPE usage, and incident reporting.
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
- Investigated incidents thoroughly, identifying root causes and implementing preventive measures accordingly.
- Conducted regular safety audits, identifying potential hazards and implementing corrective actions promptly.
- Enhanced emergency response times by developing and executing comprehensive evacuation plans.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Streamlined accident reporting procedures, resulting in more accurate data for analysis and prevention efforts.
- Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
- Collaborated with other departments to integrate safety in all aspects of organization.
- Collaborated with management to develop site-specific safety policies, ensuring alignment with federal and state requirements.
- Conducted safety equipment inspections, ensuring all gear met highest standards of quality and effectiveness.
- Customized safety training materials for different departments, addressing specific risks and procedures.
- Improved safety compliance by developing and implementing comprehensive safety policies and procedures.
- Implemented safety measures that significantly reduced risk of occupational injuries and illnesses.
- Responded promptly to safety incidents, providing immediate support and coordinating follow-up investigations.
- Coordinated with external safety consultants to stay updated on latest safety standards and best practices.
- Conducted thorough risk assessments for identifying potential hazards, leading to decrease in workplace incidents.
- Collaborated with management to integrate safety improvements, enhancing overall operational efficiency.
- Initiated safety-first mindset among employees, resulting in significant reduction in accidents and near-misses.
- Enhanced workplace safety culture by conducting regular training sessions on safety protocols and emergency response procedures.
- Streamlined incident reporting process, making it easier for employees to report safety concerns and incidents.
- Led safety audits to ensure adherence to local and federal safety regulations, maintaining 100% compliance rate over multiple years.
- Developed risk assessment models to identify potential compliance risks.
- Conducted periodic compliance audits and reviews to identify areas of improvement.
- Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
- Warned violators of infractions or penalties.
- Completed field checks to verify licenses and permits for various business.
- Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
- Confirmed data and licensing information through investigations and notified violators of required changes to bring operations into compliance.
- Evaluated and monitored supplier and partner relationships to support compliance.
- Investigated locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements.
Supervisor
United Postal Service, UPS
Wilkesboro, NC
06.1995 - 09.2014
- Supervised daily operations, ensuring adherence to safety protocols and company policies.
- Managed workforce scheduling, optimizing resource allocation for efficiency and productivity.
- Trained new employees on operational procedures, enhancing team competency and performance.
- Implemented process improvements, resulting in reduced handling times and increased throughput.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained database systems to track and analyze operational data.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Observed packing operations to verify conformance to specifications.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Labor sorter
Tyson Foods
Wilkesboro, NC
01.2026 - Current
- Inspected items for damage or defects before sorting as part of quality control process.
- Followed company policies and procedures to produce consistent work results.
- Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
- Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
- Maintained clean and organized work area to facilitate smoother sorting operations.
Deputy Sheriff
Wilkes County Sheriff's Office
Wilkesboro, NC
01.1988 - 03.1998
- Enforced local laws and regulations to maintain public safety and order.
- Conducted thorough investigations of criminal incidents and gathered evidence for prosecutions.
- Collaborated with community organizations to enhance crime prevention initiatives.
- Trained new deputies on operational procedures and emergency response protocols.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Coordinated with social services agencies like Child Protective Services or mental health specialists as required during specific incidents.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
- Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
- Enhanced public trust by providing professional and compassionate assistance during emergencies.
- Provided security at various community events, ensuring a safe environment for attendees.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Reduced criminal activity through diligent surveillance, proactive policing, and collaboration with local businesses and residents.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Checked vehicle equipment for proper functioning prior to use.
- Provided testimony in court proceedings.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Improved public trust with community policing initiatives, fostering positive relationships between sheriff's department and local residents.
- Oversaw inmate transport to court hearings, maintaining strict security protocols to prevent escape attempts.
Data Encoder
Northwest Bank
North Wilkesboro, NC
07.1984 - 12.1987
- Processed and entered large volumes of data accurately into bank databases.
- Ensured data integrity through regular audits and validation checks.
- Collaborated with team members to streamline data entry workflows.
- Trained new employees on data encoding protocols and best practices.
Education
High School Diploma -
Wilkes Central High School
Wilkesboro, NCBasic Law Enforcement
Wilkes Community College
Wilkesboro, NCBusiness Education
Wilkes Community College
Wilkesboro, NCSkills
- Customer service
- Money handling
- Accuracy and precision
- Error detection
- Basic math
- Issue resolution
- Transaction processing
- Document review
- Data verification
- Information processing
- Deadline management
- Product restocking
- Product displays
- Merchandise stocking
- Loss prevention
- Safety risk mitigation
- Numeric order
- Conflict resolution
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Multitasking Abilities
- Adaptable and flexible
- Reliability
- Item scanning
- Excellent communication
- Critical thinking
- Customer satisfaction
- Customer service excellence
- Organizational skills
- Team collaboration
- Team leadership
- Creative thinking
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Cash handling and management
- Cash handling
- Detail-oriented
- Cooperative attitude
- Order taking
- Verbal communication
- Relationship building
- Customer relations
- Training and mentoring
- Microsoft office
- Flexible schedule
- Cash management
- Team building
- Task prioritization
- Self motivation
- Product knowledge
- Cash register systems
- Customer transactions
- Analytical thinking
- Employee training
- Goal setting
- Professionalism
- Inventory stocking
- Price checking
- Basic mathematics
- Interpersonal communication
- Payment processing
- Work task prioritization
- Staff supervision
- Time management abilities
- Continuous improvement
- Physical stamina
- Inventory management
- Adaptability
- Written communication
- Policies and procedures
- Payment collection
- Cash drawer balancing
- Merchandise restocking
- ID verification
- Store merchandise stocking
- Professional demeanor
- Problem-solving aptitude
- Coin and currency counting
- Service minded
- Product scanning
Timeline
Labor sorter
Tyson Foods
01.2026 - Current
Trailer Checker
Tyson Foods
01.2022 - 01.2026
Palletizer Operator
Tyson Foods
08.2021 - 02.2022
Sanitation Worker
PSI
01.2018 - 08.2021
Clerk
QSI Sanitation
08.2017 - 01.2018
Safety Officer
QSI Sanitation
09.2014 - 08.2017
Supervisor
United Postal Service, UPS
06.1995 - 09.2014
Deputy Sheriff
Wilkes County Sheriff's Office
01.1988 - 03.1998
Data Encoder
Northwest Bank
07.1984 - 12.1987
High School Diploma -
Wilkes Central High School
Basic Law Enforcement
Wilkes Community College
Business Education
Wilkes Community College