LASMIT MOGOLLON
Denver,CO
Summary
Adept at customer service and problem-solving, I enhanced operational efficiency and customer satisfaction at Eclipse Advantage. Proficiency in document review and exceptional teamwork improved process accuracy and collaborative success. Reliable and adaptable, I consistently meet expectations and drive positive outcomes.
Overview
6
6
years of professional experience
Work History
Trailer Checker
Eclipse Advantage
Denver, CO
10.2022 - Current
- Documented test result data and value of materials to maintain shipping, receiving and production records.
- Scanned documents into digital formats ensuring accuracy of content.
- Answered telephones, directed calls, and took messages.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Supported office clerical functions using word processing and other software, email and office machines.
- Utilized computer software programs to create reports, labels, forms.
- Verified accuracy of all paperwork prior to submission for processing.
Childcare Provider
Alexis Carrington-Ford MPH, MD.
Denver, CO
02.2021 - Current
- Communicated with parents about daily activities and any concerning behaviors.
- Read books aloud to small groups or individual children.
- Dressed children and changed diapers.
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Maintained organized and clean classroom and play areas.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Collaborated with parents to ensure they were aware of their children's progress in Spanish classes.
Costumer Service
Eclipse Advantage
Denver, 80216
09.2021 - 09.2022
- Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
- Processed payments from customers by cash, check or credit cards accurately according to company guidelines.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Provided technical support to customers over the phone or in person.
- Greeted customers, assessed their needs and provided appropriate services.
Order Selector
Eclipse Advantage
Denver, CO
08.2020 - 08.2021
- Confirmed items picked for orders by keying codes into system.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Operated forklift and pallet jack to transport heavy loads.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Worked with cross-functional teams to achieve goals.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Greenkeeper
Green valley ranch golf club
Denver, CO
03.2019 - 08.2021
- Repaired irrigation systems and performed regular maintenance on sprinklers.
- Improved appearance of greens and planted new trees and shrubbery.
- Operated various machines to cut grass and maintain other features of golf courses.
- Trimmed flowers and cleaned flower beds.
- Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
- Shoveled snow and spread salt on walkways and parking lots.
- Applied fertilizer to turf grasses using a spreader.
Education
High School Diploma -
Portugal School
Lebrija12-2014
Skills
- Customer service
- Issue resolution
- Document review
- Problem-solving abilities
- Data documentation
- Safety procedures
- Inventory control
- Inspect records
- Computer proficiency
- Teamwork and collaboration
- Excellent communication
- Effective communication
- Professionalism
- Money handling
- Information processing
- Organizational skills
- Time management abilities
- Analytical thinking
- Adaptability and flexibility
- Self motivation
- Reliability
Languages
English
Full Professional
Spanish
Native/ Bilingual
Affiliations
- On my free time I like to enjoy the outdoors such as road trips and hikes.
- Explore new technology that comes out such as programs and devices.
- Food is one of my weakness, love to try new foods and cooking it as well.
- Hanging out with friends and family.
- Organizing and doing vision plans for my future.
Timeline
Trailer Checker
Eclipse Advantage
10.2022 - Current
Costumer Service
Eclipse Advantage
09.2021 - 09.2022
Childcare Provider
Alexis Carrington-Ford MPH, MD.
02.2021 - Current
Order Selector
Eclipse Advantage
08.2020 - 08.2021
Greenkeeper
Green valley ranch golf club
03.2019 - 08.2021
High School Diploma -
Portugal School
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