ALISBEL ROSARIO
North Bergen,NJ
Summary
I am an experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
2
2
years of professional experience
Work History
Cashier
QuickChek
05.2024 - Current
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Worked closely with front-end staff to assist customers
- Processed sales transactions to prevent long customer wait times
- Trained new team members in cash register operation, stock procedures and customer services
CASHIER
Dollar Tree
04.2023 - 04.2024
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Helped restock shelves when necessary to maintain an organized display area
ADMISSIONS REPRESENTATIVE
American Dream Mall
08.2022 - 12.2022
- Operated cash register or POS system to receive payment by cash, check and credit card
- Answered customer questions and provided store information
- Assisted customers with ticket purchases, trip planning, pricing and scheduling
- Entered information in POS system to maintain updated details related to customer ticket orders, reservations and payment method
Education
COMPLETED COURSEWORK TOWARDS SOME COLLEGE (NO DEGREE) - BIOLOGY
New Jersey City University
HIGH SCHOOL DIPLOMA -
North Bergen High School
North Bergen, NJ01.2006
Skills
- POS systems
- Customer Service
- Ordering and stocking
- Customer assistance
- Excellent communication skills
- Reliable and punctual
- Refunds and exchanges
- Cash Register Operation
- Cash handling and management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Cashier
QuickChek
05.2024 - Current
CASHIER
Dollar Tree
04.2023 - 04.2024
ADMISSIONS REPRESENTATIVE
American Dream Mall
08.2022 - 12.2022
HIGH SCHOOL DIPLOMA -
North Bergen High School
COMPLETED COURSEWORK TOWARDS SOME COLLEGE (NO DEGREE) - BIOLOGY
New Jersey City University
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