Professional hospitality worker with strong track record in financial accuracy and guest relations. Efficiently managed nightly financial tasks and ensured seamless transitions between shifts. Valued for reliability, adaptability, and collaboration with team members to achieve consistent results.
Overview
19
19
years of professional experience
Work History
Night Auditor
Country Inn and suites
Lincoln, NE
08.2020 - Current
Delivered exceptional guest services to enhance customer satisfaction and foster repeat business.
Performed nightly audits to ensure the accuracy of financial records and maintain operational integrity.
Compiled detailed financial reports to evaluate and support organizational budgeting and forecasting efforts.
Demonstrated advanced computer proficiency to efficiently manage data and streamline workflow processes.
Embroidery Machine Operation
Sports Express
Seward, NE
01.2020 - 06.2020
Operated embroidery machine, transferred digitizing to embroidery machine, hooped clothing, made sure embroidery was correct and trimmed.
Fed materials into [Type] splicing machine, tended to operations and troubleshot problems.
Conducted detailed machinery installations, ensuring operational efficiency and adherence to manufacturer specifications.
Overnight Clerk
Get n Split
Seward, NE
01.2018 - 12.2019
Provide customer service, reconcile issues with gas pumps or customer concerns, maintain store stock and cleanliness, balance cash drawer.
Maintained store cleanliness, ensuring a welcoming and organized environment for customers.
Performed duties with minimal supervision, demonstrating strong self-motivation and a proactive approach to problem solving.
Supported loss prevention efforts by conducting regular security checks and reporting suspicious activity to management.
Developed excellent time management skills through balancing multiple tasks simultaneously while working under pressure during busy periods.
Night Shift Manager
SUBWAY®Restaurants
Seward. NE
08.2014 - 12.2016
Started as a sandwich artist and worked up to shift manager position. Managed night shift employees, responsible for closing activities, prepared morning deposits, maintained filing, effectively resolved customer complaints.
Prepared materials for following shift.
Ran nightly reports closing out various accounts and detailing daily activities.
Achieved consistent compliance with company standards, adhering to local regulations governing nighttime business operations.
Improved employee productivity by implementing efficient work schedules and task delegation.
Housekeeping
Super 8 Hotel
Seward, NE
08.2013 - 08.2014
Cleaned and maintained guest rooms to provide comfortable accommodations for guests.
Upheld housekeeping standards by keeping space clean and free of hazards.
Enhanced customer experience with thorough training of front office, housekeeping, and concierge teams.
Assisted housekeeping staff in completing tasks efficiently, contributing to a well-maintained hotel environment.
Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
Night Student Manager / Line Server
Concordia University School
Seward, NE
05.2010 - 08.2013
Assisted in general staff management and facility maintenance, prepared and served meals, handled questions and concerns at Concordia University dining hall.
Trained staff in department procedures and requirements to build cohesive and successful team.
Managed multiple projects simultaneously while prioritizing tasks according to urgency and importance in achieving institutional goals.
Kept facility clean and neat with regular attention to maintenance demands.
Lifeguard
Seward Downing Municipal Pool
Seward, NE
05.2006 - 05.2010
Cleaned and maintained the pools, kept patrons safe, answered customer questions.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.