Alisha Bryant
VA
Summary
Experienced Client Advisor skilled in providing exceptional client support services and adept at managing existing client relationships. Demonstrated success in formulating and implementing advice to drive positive outcomes. Performance-oriented Sales Leader with a proven track record of achievement spanning over a 16-year career. Known for strategic problem-solving, customer acquisition, and exceeding profit targets by identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
16
16
years of professional experience
Work History
Sr. Client Partner, Public Sector
Verizon
12.2022 - Current
- Managed $20M revenue, lead cross functional teams enhancing public sector solutions, boosting client satisfaction and revenue by 5%.
- Implement cutting-edge cloud solutions that enhance public sector service delivery and compliance, driving measurable client satisfaction.
- Led the migration of all DC public sector clients to the EIS contract, working closely with GSA for modifications and task order execution.
- Enhance data protection with advanced security measures, strengthening client relationships.
- Cultivate strong client relationships through strategic engagement, leading to measurable improvements in trust and service outcomes.
- Spearhead innovative IT solutions, driving operational efficiency and enhancing client satisfaction through tailored strategies.
- Assess client requirements to deliver customized IT strategies, significantly improving service delivery and compliance.
Sr. Client Executive, Enterprise
Verizon
04.2020 - 12.2022
- Championed innovative sales initiatives, contributing to a robust $8M revenue growth in 2021 while enhancing overall client experience.
- Cultivated client engagement strategies that significantly improved satisfaction and retention, achieving measurable growth across accounts.
- Conducted in-depth needs assessments, implementing IT solutions that improved service delivery and met complex client requirements.
- Led cross-functional teams to develop creative service strategies, effectively addressing customer challenges and driving client loyalty.
- Enhanced client relationships through proactive communication, boosting engagement and driving measurable improvements in satisfaction.
- Strengthened client relationships through proactive communication, leading to measurable improvements in engagement and satisfaction.
Sr. Client Executive, Public Sector
Verizon
08.2017 - 04.2020
- Drove public sector initiatives, managing $17.5M revenue and enhancing client satisfaction through tailored solutions.
- Built strong CXO relationships, leading strategic initiatives, improving client investment.
- Facilitated digital inclusion, improving educational access, strengthening stakeholder engagement.
- Streamlined client engagement, achieving measurable improvements in satisfaction and retention.
- Worked with cross-functional teams to deliver innovative solutions, driving operational efficiency and fostering teamwork.
- Analyzed client feedback to identify areas for improvement, leading to actionable insights that boosted service delivery.
- Cultivated relationships with key stakeholders, influencing decisions that resulted in significant enhancements to public sector offerings.
Cyber Security Executive Consultant
Neovera
01.2016 - 01.2017
- Expanded client base, boosting revenue by 16% and securing enterprise accounts exceeding $850,000 quota in 100 days, leading earnings for two quarters.
- Designed custom security solutions for enterprises, enhancing protection.
Cyber Security Consultant
CYREN
01.2015 - 01.2016
- Secured contracts boosting revenue in cybersecurity through innovative solutions.
- Designed custom security solutions for enterprises, enhancing protection.
Senior Account Manager
Concert Technologies
01.2012 - 01.2015
- Led business development, securing $2.5M in federal sales revenue in 2014.
- Expanded client base by developing IT infrastructure solutions.
Senior Account Manager
PRISM
01.2010 - 01.2012
- Drove team performance, exceeding sales targets, while enhancing service delivery and client satisfaction through strategic initiatives.
- Analyzed client needs, tailored solutions, and expanded sales opportunities, which significantly improved the overall engagement rates.
Team Lead/Account Manager
Cbeyond
01.2009 - 01.2010
- Led team of 10, boosting sales efficiency, achieving top production awards.
- Ranked top 5 in sales, earning national recognition for exceptional performance.
Education
Bachelor of Arts - Journalism
Radford University
Radford, VA05-2008
Skills
- Customer engagement strategies
- Solution-oriented selling
- Strategic sales direction
- Customer satisfaction
- Revenue expansion
- Sector knowledge
- Strategic business development
- Client relationship management
Accomplishments
- 16+ years in IT and federal sales: Expertise in complex procurement, cloud transformation, and secure network solutions.
- Awards: Presidents Cabinet Leader & National Sales Recognition Trip
- Federal contracting experience: Proficient in EIS, GSA, task orders, CLINs—enabling faster procurement cycles and trust with government clients.
- Transformation-led selling: Upgraded legacy infrastructure for public sector clients to secure, cloud-first architectures.
- Cross-functional leadership: Collaborated with engineers, finance, legal, and partners to deliver high-impact solutions.
- Customer-first mindset: Built long-standing, revenue-generating relationships with CIOs, procurement officers, and federal stakeholders.
- Azure-aligned experience: Leading migrations and hybrid solutions with cloud security, compliance, and operational efficiency in mind.
Timeline
Sr. Client Partner, Public Sector
Verizon
12.2022 - Current
Sr. Client Executive, Enterprise
Verizon
04.2020 - 12.2022
Sr. Client Executive, Public Sector
Verizon
08.2017 - 04.2020
Cyber Security Executive Consultant
Neovera
01.2016 - 01.2017
Cyber Security Consultant
CYREN
01.2015 - 01.2016
Senior Account Manager
Concert Technologies
01.2012 - 01.2015
Senior Account Manager
PRISM
01.2010 - 01.2012
Team Lead/Account Manager
Cbeyond
01.2009 - 01.2010
Bachelor of Arts - Journalism
Radford University
Similar Profiles
Mariana Carbajal SiegfriedMariana Carbajal Siegfried
Lead Customer Service Representative at VerizonLead Customer Service Representative at Verizon
Angela BurtonAngela Burton
Director, Business Sales at VerizonDirector, Business Sales at Verizon
Natalie ClarkeNatalie Clarke
Head of Service at VerizonHead of Service at Verizon
Lauren FaheyLauren Fahey
Associate Director - Business Operations at VerizonAssociate Director - Business Operations at Verizon
Colin WilliamsColin Williams
Desktop Support Engineer / System Administrator at General Dynamics IT / Itero Group LLCDesktop Support Engineer / System Administrator at General Dynamics IT / Itero Group LLC