Alisha Callaway
Lakeland
Summary
Detail-oriented professional with experience in clinical support and patient care. Known for effective communication and teamwork, contributing to streamlined operations and improved patient services. Seeking to leverage skills to enhance healthcare delivery.
Overview
17
17
years of professional experience
Work History
Clinical Support Specialist
Oscarhealth Insurance
Remote
01.2024 - 08.2025
- Executed daily tasks efficiently, contributing to the effective management of clinical operations.
- Managed core responsibilities and daily tasks with precision to ensure seamless clinical support.
- Oversaw essential duties, enhancing the overall functionality and support within the clinical setting.
- Performed administrative tasks to streamline office operations and ensure efficient patient care coordination.
- Coordinated patient services and facilitated access to necessary medical equipment, enhancing patient experience.
- Provided essential support in medical tasks, contributing to efficient patient care and clinical operations.
Nursing Assistant
Orlando Health Orlando Regional Medical Center
Orlando
09.2021 - 01.2024
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient care areas.
- Documented patient information accurately in electronic health records.
- Provided emotional support and companionship to patients and families.
- Educated patients on health management and wellness practices.
Medical Assistant
Premier heart and Vascular
Lakeland
04.2016 - 09.2021
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled patient appointments and coordinated follow-up care.
- Collected and prepared laboratory specimens for testing.
Medical Assistant
Womans Health Care
Orlando
06.2012 - 04.2016
- Assisted healthcare providers with patient examinations and medical procedures.
- Maintained accurate patient records using electronic health record systems.
- Managed appointment scheduling and patient check-in processes efficiently.
- Educated patients on treatment plans and medication instructions clearly.
- Prepared examination rooms with necessary equipment and supplies promptly.
Sales Associate Manager
Macys Department Store
Lakeland
07.2008 - 04.2012
- Managed team operations to enhance customer service and sales performance.
- Trained new associates on company policies and sales techniques.
- Analyzed sales data to identify trends and adjust inventory accordingly.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Implemented training programs to improve employee performance and product knowledge.
- Facilitated communication between management and staff regarding daily objectives.
Education
Associate of Science - Health Care Administration
Keiser University
Lakeland, FL08-2015
Skills
- Electronic health records
- Patient care coordination
- Clinical operations management
- Medical equipment accessibility
- Administrative support
- Patient education
- Vital signs monitoring
- Effective communication
- Problem solving
- Attention to detail
- Team collaboration
Timeline
Clinical Support Specialist
Oscarhealth Insurance
01.2024 - 08.2025
Nursing Assistant
Orlando Health Orlando Regional Medical Center
09.2021 - 01.2024
Medical Assistant
Premier heart and Vascular
04.2016 - 09.2021
Medical Assistant
Womans Health Care
06.2012 - 04.2016
Sales Associate Manager
Macys Department Store
07.2008 - 04.2012
Associate of Science - Health Care Administration
Keiser University
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