Alisha Chapman
St. Petersburg
Summary
Experienced and enthusiastic bartender seeking a part-time position to leverage over 15 years of expertise in high-volume food and beverage service. Proven leader in cocktail program management and bar operations, committed to delivering exceptional client experiences and driving sales through product knowledge and customer engagement.
Overview
12
12
years of professional experience
Work History
Design Consultant
California Closets
Wilmington
09.2023 - Current
- Managed a complex portfolio of multiple active projects, overseeing all phases from initial in-home consultation and design to final installation and client sign-off.
- Employed a consultative sales approach to identify client needs and upsell premium components, consistently meeting or exceeding monthly sales targets.
- Coordinated logistics between sales, manufacturing, and installation teams to ensure project timelines were met, resulting in high client satisfaction and low service call-backs.
- Utilized proprietary CAD software to accurately design, estimate, and present custom solutions, ensuring meticulous detail and budget compliance.
Bar Manager/Owner, Marketing, Operations Lead
Campus Lounge / Recess Beer Garden
Denver
09.2016 - 08.2023
- Spearheaded full operational ownership of the bar program across multiple restaurant concepts, standardizing procedures for inventory, staffing, and regulatory compliance.
- Managed all purchasing and inventory for beer, liquor, and wine, reducing supply costs by 12% through strategic vendor negotiation and minimizing waste.
- Directed logistics and execution for numerous on-site events, ensuring seamless setup, high-quality service, and breakdown while maintaining profitability targets.
- Led training and development for a team of 15+ bartenders and support staff, focusing on advanced product knowledge, sales techniques, and high-quality customer service.
- Analyzed POS data and financial reports to inform staffing, pricing, and procurement decisions, ensuring consistent profitability and operational efficiency.
Manager/Bartender
Underground Public House
Orlando
08.2014 - 08.2016
- Oversaw daily opening and closing procedures, including secure money handling and cash reconciliation.
- Practiced high-quality service while conducting managerial duties, consistently maintaining customer satisfaction standards.
Education
Bachelor of Science - Legal Studies
University of Central Florida
Orlando, FL01.2015
Skills
- Customer Service Excellence
- Menu Development
- Event Planning
- Scheduling
- Vendor Management
- Quality Assurance
- Inventory Control
- Food Safety Standards
- Team Leadership
- Negotiation Skills
- Marketing Skills
- Staff Training and Development
- CAD design
Timeline
Design Consultant
California Closets
09.2023 - Current
Bar Manager/Owner, Marketing, Operations Lead
Campus Lounge / Recess Beer Garden
09.2016 - 08.2023
Manager/Bartender
Underground Public House
08.2014 - 08.2016
Bachelor of Science - Legal Studies
University of Central Florida