Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Achievments
Affiliations
Timeline
Generic

Denise McDougall

Parker,CO

Summary

Experienced Sales Associate with a track record of driving revenue growth and enhancing customer relationships through effective upselling techniques that were leveraged in my position with 3 Day Blinds. Demonstrates strong expertise in retail operations, fashion trends, and inventory management, facilitating exceptional shopping experiences. Proven ability to build rapport with diverse clientele by delivering tailored product knowledge and style advice. Recognized for improving store reputation through a dedicated work ethic and commitment to teamwork.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Design Consultant

3 Day Blinds
Denver, CO
12.2019 - 08.2023
  • Specialized in direct sales and design assistance for window treatments, managing client relationships from initial consultation to final installation
  • Achieved consistent sales targets through a solution-oriented approach and strategic sales techniques
  • Utilized CRM tools to track customer interactions, ensuring personalized service and follow-up
  • Demonstrated strong focus and attention to detail, offering customized solutions to meet client needs
  • Enhanced customer satisfaction by providing exceptional post-sale support and design advice
  • Stayed up-to-date on current design trends in order to provide fresh ideas.

Business Development Associate

Lewan Technology
Denver, CO
08.2019 - 11.2019
  • Played a key role in driving business sales and developing relationships with clients to identify and meet their technology needs
  • Managed customer accounts, ensuring satisfaction and addressing concerns in a timely and professional manner
  • Collaborated with sales and marketing teams to create effective sales strategies and achieve sales targets

English Language Arts & Reading Teacher

Spring ISD
Spring, TX
08.2017 - 01.2019
  • Delivered engaging and effective lesson plans, analyzing student progress to ensure academic improvement
  • Focused on goal-setting and developing student autonomy through clear instruction and tailored strategies
  • Managed classroom behavior, organized events, and communicated with parents and faculty to support student achievement

ELAR & Social Studies Teacher Substitute

Klein ISD
Klein, TX
08.2015 - 06.2016
  • Provided classroom instruction across multiple subjects while maintaining a positive and productive learning environment
  • Developed immediate rapport with students, ensuring smooth transitions during daily assignments and teaching changes

Team Manager - NCAA Division Swimming & Diving

University of Houston Athletics
Houston, TX
01.2012 - 12.2012
  • Coordinated schedules, transportation, and event planning for a Division I swimming and diving team
  • Supported athletes during events, including logistics, medical needs, and team morale, contributing to team cohesion and success

Water Safety Instructor

University of Houston Campus Recreation
Houston, TX
06.2010 - 12.2012
  • Taught swimming and lifesaving techniques, ensuring a safe and enjoyable learning environment for patrons of all ages
  • Maintained certifications and used specialized tools for safety, instruction, and skill assessment

Aquatics Supervisor & Lifeguard

University of Houston Campus Recreation
Houston, TX
01.2009 - 12.2012
  • Supervised a team of certified lifeguards, ensuring safety and emergency response protocols were followed
  • Delivered exceptional customer service and managed aquatics programs for the campus community

Customer Service Representative

Staples Canada
Sherwood Park, Canada
07.2002 - 08.2003
  • Provided excellent customer service, resolving complaints and assisting customers with product knowledge and purchasing decisions
  • Managed high-volume transactions and ensured satisfaction through upselling and cross-selling techniques

Education

Bachelor of Science - Teaching And Learning

University of Houston
Houston, TX
05-2014

Skills

  • Direct Sales and Upselling
  • Design/Fashion Assistance and Consultations
  • Excellent Communication and Interpersonal skills
  • Goal Setting and Achievement
  • Sales Target Management
  • Customer Service Excellence
  • Sales Strategy Development
  • Customer Interaction and Engagement
  • Attention to Detail and Organization
  • Experienced with CRM Systems

Certification

  • Certified Water Safety Instructor, University of Houston
  • Lifeguard and First-Aid Certified, American Red Cross
  • CPR and Emergency Response Certified
  • EMT-B (Emergency Medical Technician), National Registry of Emergency Medical Technicians

References

Available upon request.

Achievments

  • Consistently met or exceeded sales targets at 3 Day Blinds
  • Recognized for outstanding customer service and problem-solving at Staples Canada
  • Awarded 'Teacher of the Year' at Spring ISD for excellence in student engagement and educational support

Affiliations

Active Lifestyle

  • With a lifelong interest in researching and implementing health and longevity practices for personal and family health goals.
  • Dedication to cooking and meal planning healthy and nutrient dense foods to create a well balanced diet while also being mindful of cost effectiveness.

Diverse Interests

  • Singing and Performing in many different music genres is one of my favorite activities in my free time. I was a singer in a Country Band not long ago.
  • Gardening is my newest hobby I will be taking on this year. I am curious about my green-thumb ability, and will be testing myself with growing all the vegetables that I love in the coming season.

Embracing Responsibilities

  • I am a homeowner, and I like working on and troubleshooting all the various DIY projects that arise.
  • Order and Cleanliness are also very important to me in my life. I double-task often, looking for what I can do to keep things neat and tidy in between major tasks.
  • High Integrity and Professionalism is engrained within my personality and I excel at everything I do. I expect to be a candidate for promotion in a relatively short time, and I will be on the lookout for those opportunities when they arise.

Timeline

Design Consultant

3 Day Blinds
12.2019 - 08.2023

Business Development Associate

Lewan Technology
08.2019 - 11.2019

English Language Arts & Reading Teacher

Spring ISD
08.2017 - 01.2019

ELAR & Social Studies Teacher Substitute

Klein ISD
08.2015 - 06.2016

Team Manager - NCAA Division Swimming & Diving

University of Houston Athletics
01.2012 - 12.2012

Water Safety Instructor

University of Houston Campus Recreation
06.2010 - 12.2012

Aquatics Supervisor & Lifeguard

University of Houston Campus Recreation
01.2009 - 12.2012

Customer Service Representative

Staples Canada
07.2002 - 08.2003
  • Certified Water Safety Instructor, University of Houston
  • Lifeguard and First-Aid Certified, American Red Cross
  • CPR and Emergency Response Certified
  • EMT-B (Emergency Medical Technician), National Registry of Emergency Medical Technicians

Bachelor of Science - Teaching And Learning

University of Houston
Denise McDougall