Keisha Allen
Trussville,AL
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Self-motivated with excellent customer service, communication, and computer skills. Willing to travel, work weekends, and Holidays.
Overview
25
25
years of professional experience
Work History
Design Consultant
West Shore Home
Birmingham, Alabama
07.2023 - Current
- Developed innovative design concepts for a variety of clients.
- Collaborated with clients to identify design needs and develop creative solutions.
- Optimized assigned designs according to customer specifications.
- Contributed ideas during strategic and conceptual brainstorming sessions.
- Contributed to workshops, helping others develop design knowledge and acuity.
- Managed multiple projects simultaneously while meeting tight deadlines.
Sales Associate
Bedzzz Express
Vestavia, Alabama
06.2021 - 07.2023
- Assessed customer needs to provide assistance and information on product features.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Engaged customers in friendly, professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Developed trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Sales Associate
Mattress Firm
Trussville, Alabama
06.2020 - 06.2021
- Assessed customer needs to provide assistance and information on product features.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Helped customers find specific products, answered questions and offered product advice.
- Adhered to company initiatives and achieved established goals.
Occupational Therapy Assistant
Champion Partners in Rehab -
Birmingham, AL
09.2017 - 06.2020
- Tracked incoming patient information, intervention plans and patient responses to treatment.
- Developed rehabilitation plans that fit clients' aptitudes, education levels, physical abilities and career goals.
- Treated assigned patients in activities of daily living in supportive and maintenance programs under supervision.
- Personalized treatment plans to complement specific abilities and recovery goals of each patient.
- Documented patient treatment plans and recovery progress.
Occupational Therapy Assistant
St. Vincent’s Hospital Birmingham
Birmingham, AL
11.2014 - 01.2019
- Tracked incoming patient information, intervention plans and patient responses to treatment.
- Developed rehabilitation plans that fit clients' aptitudes, education levels, physical abilities and career goals.
- Instructed patients and families on skills, techniques and exercises for at-home rehabilitation.
- Treated assigned patients in activities of daily living in supportive and maintenance programs under supervision.
Occupational Therapy Assistant
Restore Therapy Services
Birmingham, AL
04.2015 - 12.2017
- Tracked incoming patient information, intervention plans and patient responses to treatment.
- Instructed patients and families on skills, techniques and exercises for at-home rehabilitation.
- Treated assigned patients in activities of daily living in supportive and maintenance programs under supervision.
- Adjusted treatment plans based on in-progress evaluations and patient satisfaction
Occupational Therapy Assistant
Therapy Management Corporation
Birmingham, AL
05.2005 - 11.2017
- PRN with this company for several years. See previous decriptions.
Occupational Therapy Assistant
Reliant Rehab - COTA/L
D'Iberville, MS
10.2011 - 06.2013
Occupational Therapy Assistant
Amedysis Home Health
Biloxi, MS
06.2010 - 10.2011
Occupational Therapy Assistant
Health Pro Rehab
Greenwood, MS
04.2009 - 08.2009
Occupational Therapy Assistant
Select Medical Corporation, Salus Solutions
Clarksdale, MS
03.2007 - 02.2008
Occupational Therapy Assistant
Paragon Rehab
Jackson, MS
12.2004 - 01.2007
Customer Service Representative
Bankplus
Flowood, MS
08.2001 - 05.2003
Preload Supervisor
FedEx Ground
Pearl, MS
08.1999 - 08.2001
Education
Associates of Applied Science – A.A.S - Occupational Therapy
Holmes Community College
Ridgeland, Ms05.2005
Emergency Medical Technician – EMT – - EMT
Holmes Community College
Ridgeland, MS01.2005
Associate of Applied Science - General Studies
Hinds Community College
Pearl, MS01.2003
High School Diploma -
Brandon High School
Brandon, MS05.1999
Skills
- Top performing Design Consultant with West Shore Home
- Top Sales Associate with Bedzzz Express
- Excellent Communication Skills/ Customer Service Skills
- Intellectually and emotionally equipped to work in a fast paced environment
- Enthusiastic, hardworking, and persistent, demonstrates initiative and self-motivation
- Teamwork and Collaboration
- Upselling Techniques
- Problem-Solving
- Verbal and Written Communication
- Sales Goals Attainment
- Excellent computer Skills
- Sales Expertise
- Decision Making
- Time Management
- Friendly and Outgoing
Accomplishments
- Consistent top sales performer with West Shore Home
- Consistently maintained high customer satisfaction ratings.
- Number 1 Sales Associate with Bedzzz Express 2022
- Volunteer Firefighter – Brandon, MS
- Dean's list
- President's List
- Phi Theta Kappa
- MSOTA
- AOTA
References
REFERENCES__________________________________________________________ Available upon request
Timeline
Design Consultant
West Shore Home
07.2023 - Current
Sales Associate
Bedzzz Express
06.2021 - 07.2023
Sales Associate
Mattress Firm
06.2020 - 06.2021
Occupational Therapy Assistant
Champion Partners in Rehab -
09.2017 - 06.2020
Occupational Therapy Assistant
Restore Therapy Services
04.2015 - 12.2017
Occupational Therapy Assistant
St. Vincent’s Hospital Birmingham
11.2014 - 01.2019
Occupational Therapy Assistant
Reliant Rehab - COTA/L
10.2011 - 06.2013
Occupational Therapy Assistant
Amedysis Home Health
06.2010 - 10.2011
Occupational Therapy Assistant
Health Pro Rehab
04.2009 - 08.2009
Occupational Therapy Assistant
Select Medical Corporation, Salus Solutions
03.2007 - 02.2008
Occupational Therapy Assistant
Therapy Management Corporation
05.2005 - 11.2017
Occupational Therapy Assistant
Paragon Rehab
12.2004 - 01.2007
Customer Service Representative
Bankplus
08.2001 - 05.2003
Preload Supervisor
FedEx Ground
08.1999 - 08.2001
Associates of Applied Science – A.A.S - Occupational Therapy
Holmes Community College
Emergency Medical Technician – EMT – - EMT
Holmes Community College
Associate of Applied Science - General Studies
Hinds Community College
High School Diploma -
Brandon High School
Similar Profiles
Kelsea DeMossKelsea DeMoss
Operations Administrator at West Shore HomeOperations Administrator at West Shore Home
Joseph BregenhornJoseph Bregenhorn
Design Consultant at West Shore HomeDesign Consultant at West Shore Home
Glenn LancasterGlenn Lancaster
Design Consultant at West Shore HomeDesign Consultant at West Shore Home
Matthew MorenoMatthew Moreno
Sales Design Consultant at West Shore HomeSales Design Consultant at West Shore Home
Ashley BennettAshley Bennett
Sales Associate at Madewell/ J. CrewSales Associate at Madewell/ J. Crew