Alisha Clevenger
Garland,TX
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Data Entry
R1 RCM
08.2023 - Current
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Collated and organized data entry documents into filing systems for easy access.
Assistant Manager
Dominos
02.2022 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Patient Service Specialist II
Pulmonary Care Consultants of Rockwall (HTPN)
10.2019 - 07.2022
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
Patient Service Specialist I
Endocrinology Specialists of North Texas (HTPN)
11.2018 - 10.2019
- Verified insurance eligibility and coverage for patients.
- Greeted and assisted patients with check-in procedures.
- Managed patient registration process, confirming data accuracy and completeness.
- Answered incoming calls, scheduled appointments and filed medical records.
Scheduler
Texas Neurology Consultants
07.2017 - 03.2018
- Acted as first point of contact and set appointments for prospective clients.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Physician Office Representative I
DDA Park Cities (HTPN)
10.2015 - 05.2017
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
Education
Bachelor of Science - Software Engineering
Western Governors University
Salt Lake City, UT12.2026
Associate of Science -
Collin County Community College District
Plano, TX12.2022
High School Diploma -
Sachse High School
Sachse, TX05.2012
Skills
- Data Accuracy
- Document Processing
- Medical Terminology
- Insurance Processing
- Appointment Scheduling
- Account Updating
- Staff Education and Training
- Multi-Line Phone Talent
- Customer Relations
- Team Development
Timeline
Data Entry
R1 RCM
08.2023 - Current
Assistant Manager
Dominos
02.2022 - Current
Patient Service Specialist II
Pulmonary Care Consultants of Rockwall (HTPN)
10.2019 - 07.2022
Patient Service Specialist I
Endocrinology Specialists of North Texas (HTPN)
11.2018 - 10.2019
Scheduler
Texas Neurology Consultants
07.2017 - 03.2018
Physician Office Representative I
DDA Park Cities (HTPN)
10.2015 - 05.2017
Bachelor of Science - Software Engineering
Western Governors University
Associate of Science -
Collin County Community College District
High School Diploma -
Sachse High School