Alisha Dragan
Cuyahoga Falls
Summary
Multi-site leasing professional with experience in property management and customer engagement. Demonstrated success in improving resident relations and achieving leasing targets through strategic marketing and effective communication. Skilled in lease administration and conflict resolution, consistently surpassing performance metrics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Multi-Site Leasing Professional
Redwood Living
Hudson/Macedonia
01.2025 - Current
- Executed marketing initiatives, including social media campaigns and local outreach events, to attract new residents.
- Utilized sales strategies to boost traffic, maintain closing ratios, and exceed leasing goals.
- Conducted property tours showcasing community features and amenities, enhancing prospective resident engagement.
- Responded promptly to resident inquiries, delivering exceptional customer service.
- Assisted residents with lease renewals, ensuring transparent communication and fostering strong resident relationships.
- Managed leasing paperwork, ensuring compliance with company policies and regulations.
- Collaborated with maintenance teams to resolve resident concerns and uphold property standards.
Assistant Store Manager
Famous Footwear
Stow
10.2021 - 12.2024
- Analyzed sales data to identify trends and support strategic decisions for store performance.
- Supervised staff performance, providing guidance to enhance skills and meet daily objectives.
- Mentored new employees on policies and best practices to foster organizational success.
- Implemented opening and closing procedures to enhance daily operational efficiency.
- Streamlined inventory management through regular audits and efficient stock organization.
- Maintained store cleanliness and strategic merchandise displays to boost sales performance.
- Regularly rotated merchandise to highlight new products and promotions.
- Managed cash registers, ensuring accurate transactions and consistent daily drawer balancing.
Education
High School Diploma -
Archbishop Hoban High School
Akron, OH05-2022
Skills
- Lease administration and oversight
- Property management expertise
- Resident relations and communication
- Retail operations management
- Store operations oversight
- Inventory control and pricing
- POS systems management
- Employee scheduling and training
- Performance goals tracking
- Sales techniques development
- Customer service and engagement
- Team building and leadership
- Business process optimization
- Time management strategies
- Property tours and inspections management
Certification
Eyelash Extensions
Languages
English
Timeline
Multi-Site Leasing Professional
Redwood Living
01.2025 - Current
Assistant Store Manager
Famous Footwear
10.2021 - 12.2024
High School Diploma -
Archbishop Hoban High School