Sarah Wayne
Denver,CO
Summary
Dynamic leasing professional with expertise in property management software and lease administration. Proven ability to enhance resident satisfaction through effective communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Multi-Site Leasing Professional
AMLI Residential
Denver, Colorado
04.2025 - Current
- Provided assistance with leasing inquiries and conducted property tours for potential residents.
- Maintained precise records of resident interactions, lease agreements, and correspondence.
- Collaborated with maintenance teams to address resident requests in a timely manner.
- Organized community events to enhance resident engagement and satisfaction levels.
- Utilized property management software for efficient tracking of leasing activities.
- Resolved tenant conflicts through persuasive communication and thorough knowledge of leasing agreements.
- Maintained accurate financial records related to rental income, deposits, and expenses.
- Created comprehensive records of all leasing activities, including leases, renewals, move-ins, and move-outs.
Bartender
Postino Wine Cafe
Highlands Ranch, Colorado
08.2022 - 12.2025
- Trained new bartenders on recipes, techniques, and customer service standards.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Effectively multitasked within fast-paced environment.
Bartender/Server
Lazy Dog Restaurant & Bar
Colorado Springs, Colorado
10.2019 - 07.2022
- Maintained cleanliness and organization of the bar area during service shifts.
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Provided exceptional customer service to enhance guest experiences at the restaurant.
- Performed opening and closing duties including restocking supplies.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Education
High School Diploma -
Coronado High School
Colorado Springs, CO05-2016
Skills
- Utilises property management software to track leasing activity, financials, and maintenance requests
- Provides excellent customer service through phone and email etiquette, prompt response to inquiries, and personalised tenant engagement
- Familiarity and compliance with Fair Housing regulations
- Office experience involving data entry and property management tools like Entrata and Office Suite applications
Timeline
Multi-Site Leasing Professional
AMLI Residential
04.2025 - Current
Bartender
Postino Wine Cafe
08.2022 - 12.2025
Bartender/Server
Lazy Dog Restaurant & Bar
10.2019 - 07.2022
High School Diploma -
Coronado High School