Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Alisha Henrioulle

Rock Island,IL

Summary

Accomplished professional with extensive experience in child welfare healthcare and program management. Proven ability to lead teams, optimize operations, and build community partnerships to support at-risk youth. Committed to delivering high-quality services and developing impactful programs for vulnerable populations.

Overview

10
10
years of professional experience

Work History

Davenport Teen Director

YouthHope
Davenport, IA
10.2025 - Current
  • Provide leadership over the Youth Center, teen program, staff, and volunteers
  • Build authentic relationships actively pursue high risk youth
  • Engage the community (churches, schools, local businesses, local/civil activities)
  • Minister to & regularly share the gospel message with youth
  • Plan, prepare & implement & evaluate program for youth -relevant to their ages, creative to enhance their learning
  • Facilitate youth leadership program
  • Register youth for camp, assist with transportation, and facilitate camp activities
  • Organized special events and field trips to enhance youth engagement and foster community involvement.
  • Recruited, trained, and retained volunteers to support program initiatives and enhance service delivery.
  • Oversee & operate youth food program
  • Ensured cleaning and safety protocols were followed and reported repairs to uphold facility standards.
  • Conducted assessments to identify client needs and appropriate services.
  • Maintained lists of resources helpful to clients.
  • Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.

Patient Services Manager

Desert Valley Pediatric Therapy
Phoenix, AZ
08.2024 - 08.2025
  • Supervised patient coordinators, ensuring compliance with charting accuracy and policies.
  • Streamlined client intake, boosting efficiency and satisfaction.
  • Rescheduled appointments, optimized calendar usage, and reduced wait times.
  • Oversaw daily operations, enhancing workflow efficiency and managing inventory effectively.
  • Maintained office functionality, ensuring adherence to safety and security standards.
  • Communicated policies to families, improving compliance and patient relations.

Assistant Administrator

Wright County Children’s Home
Norwood, MO
02.2023 - 07.2024
  • Maintained detailed case files and medical logs for children in state custody, ensuring compliance with regulatory standards.
  • Communicated case manager daily, weekly Family Team Meetings (FTM).
  • Processed new referrals, completed new intakes and facilitated new admissions.
  • Coordinated school enrollment, therapy, and medical appointments for residents, facilitating access to essential services.
  • Collaborated with case managers, house parents, and agencies to ensure quality care.
  • Supported behavior management strategies and family reunification efforts.
  • Processed Medicaid billing and ensured accurate use of CPT/ICD-10 codes for behavior health, contributing to timely reimbursement.

PAPA Professional (Paraprofessional)

Mountain Grove Elementary School
Mountain Grove, MO
08.2022 - 02.2023
  • Delivered targeted tutoring; supported IEP implementation.
  • Tutored students needing academic support, boosting focus and performance.
  • Maintained organized classrooms and assisted with administrative tasks.

Registered Medical Assistant & Patient Representative

Logan Health Primary Care
Eureka, MT
08.2019 - 06.2022
  • Collected vitals, assisted with wound care and Pap smears, and updated patient charts to support accurate medical records.
  • Managed rooming for up to 20 patients daily; ensured efficient patient flow.
  • Managed patient registration and co-pay collection while fostering a welcoming environment for patients.
  • Adapted to COVID-19 protocols while ensuring uninterrupted care.
  • Balanced clinical and administrative tasks to ensure seamless patient care in dynamic conditions.

Life Coach

Hearts with a Mission Youth Shelter
Grants Pass, OR
10.2018 - 07.2019
  • Provided compassionate care to at-risk youth and managed intake processes to enhance their well-being.
  • Monitored treatment plans; administered medications.
  • Ensured safe transport for students while fostering strong partnerships within the community.
  • Supported local community initiatives in Grants Pass, OR, to promote engagement and resource accessibility.

Caregiver

Morrow Heights Assisted Living
Rogue River, OR
06.2018 - 10.2018

Delivered personalized care, supporting independence and dignity for seniors.

  • Developed meal plans tailored to dietary needs, enhancing nutritional health.
  • Enhanced resident engagement through implementation of structured daily routines.
  • Assisted residents with daily living activities and personal care needs.

Direct Care Provider

Hope House Children’s Home
Marsing, ID
10.2016 - 10.2018
  • Executed behavior strategies that enhanced children's social interactions and academic performance.
  • Created and monitored care plans, facilitating behavioral improvements for individual children.
  • Delivered emotional support to children in residential setting, fostering a safe and nurturing environment.

Certified Nursing Assistant (CNA)

Oasis Pavilion Nursing & Rehab
Casa Grande, AZ
12.2017 - 06.2018

Assisted with daily living activities; monitored and reported health changes.

  • Maintained accurate records and responded promptly to patient needs.
  • Created a calming atmosphere for patients during care routine.
  • Monitored vital signs and reported changes to nursing staff promptly.

Education

B.S. - Healthcare Administration

Southern New Hampshire University
Manchester, NH
12-2022

Registered Nursing Program -

Maine College of Health Professions
Lewiston, ME
12-2015

A.A. - General Studies

Central Maine Community College
Auburn, ME
05-2013

CNA Certification Program -

Boise State University
Caldwell, ID
03-2005

High School Diploma -

Center High School
Antelope, CA
05-1997

Skills

  • Talent acquisition
  • Staffing analytics
  • Workforce planning
  • HR compliance
  • Human resource management
  • Employee engagement
  • Talent development
  • Training development
  • Program management
  • Planning and organizing
  • Team collaboration
  • Team building
  • Partnership building
  • Problem solving
  • Interpersonal communication
  • Office management
  • Training development

Volunteer Experience

  • Youth Ministry: 20 yrs+ with High-risk teen groups, children’s programs, after-school events, camps, mission trips
  • Foster Parent: Cared for 5 children (ages 4–14)
  • Host Parent: Hosted 8 international exchange students
  • Mission Work: Supported orphanages, homeless outreach, and community projects domestically and internationally
  • Fundraising: Led community fundraisers and outreach events

Timeline

Davenport Teen Director

YouthHope
10.2025 - Current

Patient Services Manager

Desert Valley Pediatric Therapy
08.2024 - 08.2025

Assistant Administrator

Wright County Children’s Home
02.2023 - 07.2024

PAPA Professional (Paraprofessional)

Mountain Grove Elementary School
08.2022 - 02.2023

Registered Medical Assistant & Patient Representative

Logan Health Primary Care
08.2019 - 06.2022

Life Coach

Hearts with a Mission Youth Shelter
10.2018 - 07.2019

Caregiver

Morrow Heights Assisted Living
06.2018 - 10.2018

Certified Nursing Assistant (CNA)

Oasis Pavilion Nursing & Rehab
12.2017 - 06.2018

Direct Care Provider

Hope House Children’s Home
10.2016 - 10.2018

B.S. - Healthcare Administration

Southern New Hampshire University

Registered Nursing Program -

Maine College of Health Professions

A.A. - General Studies

Central Maine Community College

CNA Certification Program -

Boise State University

High School Diploma -

Center High School
Alisha Henrioulle