Alisha Kuntz
Gillette,WY
Summary
Highly-motivated with a desire to take on new challenges. Strong work ethic and adaptability. Effective at working unsupervised and independently.
Overview
13
13
years of professional experience
Work History
Customer Service Representative & Federal Filer
Corporate Tools
Gillette, Wyoming
02.2024 - Current
- Provided remote support to clients via phone and email, addressing queries, solving problems, managing payments, and resolving account-related concerns. Assisted with the onboarding of two new websites to the company, ensuring a smooth transition and successful integration. Processed IRS forms 8822-B, 2553, and EIN efficiently. Submitted FinCEN orders for Beneficial Ownership Information Report. Tracked and submitted periodic state reports, ensuring compliance with state regulations.
Parts Counter Sales
White's Queen City Motors
Spearfish, SD
06.2023 - 02.2024
- Facilitated parts ordering and staging for automotive technicians and customers. Contributed to inventory management and reconciliation processes. Assisted with shipping and receiving inventory. Provided customer service to customers by phone or in person. Initiated and completed the update of inventory locations for added efficiency.
Receptionist/Parts Counter Sales
Komatsu
Gillette, WY
06.2019 - 06.2023
- Supported the accounts payable department by creating, maintaining, and receiving purchase orders. Created and reconciled parts warehouse and consignment documents for accurate billing. Participated in safety programs. Fulfilled customer parts orders by email, phone, or in person. Invoiced parts customer documents. Reconciled and submitted daily cash reports for multiple branches to the accounts receivable department.
Legal Secretary
Campbell County Attorney's Office
Gillette, WY
10.2018 - 05.2019
- Provide secretarial support to attorneys and assist with organizing their caseload. Draft and file time-sensitive pleadings, motions, subpoenas, and discovery for various matters.
Receptionist
Komatsu
Gillette, WY
08.2015 - 10.2018
- Served as initial point of contact for current and prospective customers, ensuring positive first impressions. Finalized invoicing for parts orders from outside vendors, streamlining billing processes. Reconciled monthly petty cash for the accounting department.
Receptionist
Family Health
Gillette, WY
07.2013 - 08.2015
- Served as central contact for patients, facilitating effective communication and support. Managed and maintained electronic and paper filing systems, ensuring confidentiality of patient records. Handled telephone and in-person appointment requests, streamlining patient scheduling process. Handled all incoming and outgoing office correspondence.
Education
General Studies
Campbell County High School
Gillette, WYSkills
- Records management
- Records retention
- Data Entry
- Customer service
- Office equipment
- Multitasking
Timeline
Customer Service Representative & Federal Filer
Corporate Tools
02.2024 - Current
Parts Counter Sales
White's Queen City Motors
06.2023 - 02.2024
Receptionist/Parts Counter Sales
Komatsu
06.2019 - 06.2023
Legal Secretary
Campbell County Attorney's Office
10.2018 - 05.2019
Receptionist
Komatsu
08.2015 - 10.2018
Receptionist
Family Health
07.2013 - 08.2015
General Studies
Campbell County High School