Alisha Melancon
Portland,OR
Summary
Dynamic, reliable, and passionate professional with over 8 years of experience in the food and customer service industries. Motivational leader and natural team player with a keen eye for detail. Skilled in developing profitable drink menus, managing bar inventory, and enhanced customer relations. Well-versed in handling high customer volume with direct and efficient problem solving skills. Dedicated to creating inviting environments for both guests and staff.
Overview
9
9
years of professional experience
Work History
Bar Manager
Ecliptic Brewing
03.2022 - Current
- Crafted special drink and cocktail menu items for seasonal offerings.
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Effectively and efficiently recorded inventory of and placed beer, liquor, and guest can orders on a weekly basis.
Grooming Salon Manager
Grooming Arts Northwest
09.2020 - 03.2022
- Recruited and trained staff to offer grooming services for diverse animals.
- Cultivated personal relationships with clientell to best optimize customer and pet experiences.
- Ordered supplies for forecasted grooming demands.
- Coordinated maintenance of clippers, blades and other hand tools required for grooming services.
- Evaluated employee performance through close observation and performance rubrics.
- Delegated workplace responsibility to appropriate staff.
Bartenter/Server
Dozo
08.2014 - 04.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
Education
Associate of Science - Biology
University of Louisiana At Lafayette
Lafayette, LAAssociate of Science - Marine Science
Portland Community College
Portland, OR02.2024
Skills
- Bar Management
- Organizational Ability
- Relationship Building
- Cost Control
- Inventory Management
- Bilingual (French, English)
- Guest Interaction
- Service-Oriented Mindset
- Issue Resolution
Hobbies
Avid Outdoor Enthusiast, Reader, Rock Climber, Artist.
Timeline
Bar Manager
Ecliptic Brewing
03.2022 - Current
Grooming Salon Manager
Grooming Arts Northwest
09.2020 - 03.2022
Bartenter/Server
Dozo
08.2014 - 04.2019
Associate of Science - Biology
University of Louisiana At Lafayette
Associate of Science - Marine Science
Portland Community College
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