Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alisha Moore

Lexington ,KY

Summary

Experienced senior executive with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in Salesforce planning and deployment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Consultant - Salesforce

Coastal Cloud
11.2021 - Current
  • Optimized Salesforce processes by implementing customized solutions for client needs.
  • Delivered custom Salesforce reports and dashboards for improved decision-making and data analysis.
  • Increased user adoption by designing and conducting comprehensive Salesforce training sessions.
  • Streamlined sales process with the integration of third-party applications into the Salesforce platform.
  • Assessed organizational readiness for change, identifying areas requiring improvement to ensure successful implementation.
  • Coached leaders on best practices for managing change effectively, fostering a culture of adaptability within the organization.
  • Led stakeholder engagement initiatives with diverse groups, promoting open dialogue and building strong relationships that supported successful change implementation.

Chief Customer Officer

Girl Scouts Louisiana East
07.2016 - 11.2021
  • Aligned organizational objectives with company mission, increasing revenue, profit, and business growth by collaboratively developing integrated strategies.
  • Spearheaded change management and strategic turnaround for the company during significant restructuring, including implementing Salesforce's Sales, Service, and Marketing Clouds.
  • Established a customer-centric culture within the organization, promoting empathy, understanding, and proactive problem-solving.
  • Delivered comprehensive training sessions to core teams, increasing proficiency in Salesforce functionalities.

Vice President of Sales

Girl Scouts Louisiana East
01.2013 - 08.2016
  • Forecasted sales of $4.5 million and set successful policies to achieve sales objectives and related metrics within timeframe.
  • Increased sales revenue by developing and implementing innovative sales strategies.
  • Expanded market share with aggressive prospecting and strategic partnerships.
  • Enhanced customer satisfaction through fostering strong relationships and providing exceptional service.

Director of Sales

Girl Scouts Louisiana East
07.2009 - 12.2012
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Developed and presented creative ideas to internal stakeholders and customers to initiate new programs and successful sales initiatives

Education

MBA - MBA Project Management

University Of Phoenix
Tempe, AZ
08.2020

Bachelor of Science - Liberal Arts And General Studies

University Of Louisiana At Lafayette
Lafayette, LA
12.2006

Skills

  • Planning and execution
  • Budgeting
  • Sales
  • Business Analysis
  • Stakeholder Management
  • Effective Communication
  • Change Management
  • Process Automation
  • Quality Assurance
  • User Training
  • Public speaking
  • Project Management

Certification

  • Salesforce Administrator, July 2022
  • Business Analyst, July 2023

Timeline

Consultant - Salesforce

Coastal Cloud
11.2021 - Current

Chief Customer Officer

Girl Scouts Louisiana East
07.2016 - 11.2021

Vice President of Sales

Girl Scouts Louisiana East
01.2013 - 08.2016

Director of Sales

Girl Scouts Louisiana East
07.2009 - 12.2012

MBA - MBA Project Management

University Of Phoenix

Bachelor of Science - Liberal Arts And General Studies

University Of Louisiana At Lafayette

Similar Profiles

CREATE PROFILE
Alisha Moore