Hi, I’m
Alisha Norris
423-492-3484
Morristown,Tennessee
Overview
5
years of professional experience
Work History
Jimmie Keith Roberts Morristown, TN
Property Manager Office Administrator
01.2020 - Current
Job overview
- Improved cash flow management by closely monitoring rent collection, diligently pursuing outstanding balances, and negotiating payment plans when necessary.
- Coordinated legal proceedings in cases of eviction or other disputes involving tenants or contractors in accordance with applicable regulations.
- Collaborated with real estate agents to showcase available units and attract potential tenants during open houses or private showings.
- Maintained a safe living environment for tenants by conducting regular property inspections, initiating repairs as needed, and enforcing lease terms regarding safety regulations.
- Facilitated smooth communication between tenants and property owners by acting as the primary point of contact for all concerns, providing prompt updates on any issues that arose.
- Maximized rental revenue through proactive lease renewals, offering incentives where appropriate to retain long-term tenants.
- Enhanced curb appeal by overseeing landscaping projects, exterior maintenance work, and common area improvements.
- Oversaw successful move-in/move-out processes including unit inspections, security deposit refunds or deductions, and efficient turnovers for new occupants.
- Enhanced tenant satisfaction by addressing maintenance and repair requests promptly and efficiently.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Created organized filing system to manage department documents.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Education
Bell County High SchoolPineville, KY
Yes
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
- Planning Events
- Common Area Maintenance
- Office Management
- Sorting and Labeling
- Management Interaction
- Inspecting Properties
- Business Correspondence
- Year-End Reconciliation
- Inbound Phone Call Handling
- Rent Collection
- Issue Resolution
- Managing Office Supply Inventory
- Commercial Property
- Site Evaluations
- Joint Ventures
- Customer Relationship Management
- Time Management
- Office Workflow Support
- Legal Translation
- Office Production Evaluation
- Deposit Collection
- Electronic Filing System
- Problem-Solving Techniques
- Billing and Coding
- Recordkeeping and File Management
- Calendar Management
- Financial Records and Processing
- AC and Heating
- Supervision Abilities
- Maintaining Office Records
- Effective Written and Verbal Communication
- Copying and Scanning
- Office Reception
- Digital Filing
- Administration and Operations
Timeline
Property Manager Office Administrator
Jimmie Keith Roberts
01.2020 - Current
Bell County High School
Yes