ALISHA OSBOURNE
Orlando,FL
Summary
To obtain a position in a successful organization where I can utilize my medical and customer service experience in a company where I can grow personally and professionally. Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Assist Rx
Orlando, FL
09.2023 - Current
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Stocked, labeled and inventoried medication to keep accurate records.
Pharmacy Technician
Walgreens
Orlando, FL
11.2020 - 09.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
- Simplified shipping and receiving processes for improved workflow.
Medication Technician
Brookdale Senior Living
Deerfield Beach, FL
12.2017 - 10.2020
- Reviewed patient progress to document effects of any prescribed medication
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Nursing Assistant
Florida Medical Center
Fort Lauderdale, FL
05.2014 - 11.2017
- Observed clients by listening to concerns and recording observations, reporting mental health issues or unusual behavior to appropriate professionals
- Facilitated on-site activities, support groups and outings for clients
- Devised problem-solving methods such counseling, psychotherapy and homework assignments to improve clients' quality of life.
Education
High School Diploma - General Studies
Hollywood Hills High
Medical Terminology Anatomy And Physiology, Additional Courses: HIPPA, Domestic Violence, Medications, OSHA/Infection control& Blood borne Pathogens. -
Ruby's Academy Home Health of Occupations
Skills
- Answering and Routing Calls
- Prescription Refill Fulfillment
- Prescription Order Verification
- Confidentiality and HIPAA
- Warehouse/Toting
- Medication Dispensing
- Insurance Verification
- Prescription Filling
- Regulatory Compliance
- Drug Inventory Management
- Supply Restocking
- Problem-solving skills
- Interpreting orders
- Ordering and stocking medications
- Verifying orders
- Patient education and counseling
- Proper labeling procedures
- Labeling prescriptions
- Medication Storage Procedures
- Pharmacy Law Compliance
- Pharmacy Ethics
- HIPAA Compliance
Profile Picture
IMG_1200.jpg
Certification
- License Number:RPT105259
Timeline
Pharmacy Technician
Assist Rx
09.2023 - Current
Pharmacy Technician
Walgreens
11.2020 - 09.2023
Medication Technician
Brookdale Senior Living
12.2017 - 10.2020
Nursing Assistant
Florida Medical Center
05.2014 - 11.2017
High School Diploma - General Studies
Hollywood Hills High
Medical Terminology Anatomy And Physiology, Additional Courses: HIPPA, Domestic Violence, Medications, OSHA/Infection control& Blood borne Pathogens. -
Ruby's Academy Home Health of Occupations
- License Number:RPT105259