Emilee Raigoza

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Counted and labeled prescriptions with correct item and quantity.
• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Entered and processed patients' prescriptions into internal system.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Provided customers with directions and/or maps

Sold tickets

Operated a ticket selling computer software

Directed people to their destinations

Counted money drawers

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Completed inventory counts and ordered merchandise.