Sierra Cobble
Kellyville ,OK
Summary
Trustworthy and dedicated pharmacy technician with nearly 3 years of experience serving paty. Talented at correctly taking order information and serving to patients efficiently . Cheerful when assisting customers with requests and meeting special needs. Hardworking and passionate job seeker with strong organizational skills eager to secure a pharmacy technician position. Ready to help team achieve company goals. Team player willing to work together towards goals daily .
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
210 S Elm Jenks, Ok 74037
06.2023 - 03.2026
- Processed customer transactions at cash register, handling cash and providing change. Assisted with voids, returns, rain checks, refunds, and exchanges to ensure customer satisfaction.
- Managed pharmacy systems to track patient prescription statuses and ensure accurate order fulfillment.
- Advised customers on recommended items for sale, trade-up options, and companion products.
- Documented and communicated prescription errors to pharmacist on duty.
- Collaborated with floor team and management to address diverse customer needs.
- Managed over 50 patient calls per day.
- Team player willing to contribute to work load and provide assistance to coworkers.
Healthcare Sale and Service Representative
Concentrix
Arizona
03.2021 - 06.2021
- Handled multiple medication and prescription orders to be prepped and sold on correct dates
- Billed, faxed, and communicated with insurance companies regularly to ensure customer satisfaction
- Added new members to company accounts.
- Managed over 40 calls per day
Homemaker
Stay at Home Parent
Kellyville, OK
06.2009 - 03.2021
- Ensured household duties were completed in a timely manner and provided access to developmental activities
- Developed, managed, and maintained a budget effectively, and transported to and from events
- Coordinated medical care, meals, and social activities, and provided encouragement and support.
Education
Associate Of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FLSkills
Patient Care
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Supply restocking
- Pharmacy ethics
- HIPAA
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Drug safety
- Pharmaceutical calculations
- Stocking shelves
- Processing payments
- Pharmacy software proficiency
- Interpreting and processing medication orders
- Pharmacy law compliance
- Healthcare regulations
- Medication labels
- Medicare and medicaid process
- Drug inventory management
- Prescription interpretation
- Verifying orders
- Manual and automated medication dispensing
- Receiving incoming supplies
- Medication storage procedures
- Regulatory compliance
- Order verification
- Secure storage of medications
- Drug interaction awareness
- Updating medication histories
- Dosage form preparation
- Drug storage procedures
- OTC recommendations
- Pharmacology
- Proper labeling procedures
- Point of sale systems proficiency
- FDA and HIPAA compliance
- Labeling prescriptions
- Resolving customer issues
- Supporting pharmacy operations
- Pharmacy operations
- Customer service
- Attention to detail
- Prioritization and organization
- Prescription filling and labeling
- Cash register operations
- Team coordination
- Employee training
- Prescription refill fulfillment
Active Listening
Cash Register Operation
Critical Thinking
Telephone Etiquette
Managing Prescription Refills
Reading Comprehension
HIPAA Regulations
Retail Pharmacy Procedures
Customer Needs Assessments
Prescription Fulfillment
Work Task Prioritization
Information Documentation
Affiliations
Customer service-oriented professional who is able to provide timely and accurate data to ensure reimbursement for patient services and communicate effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to ensure quality. Maintains and safeguards patient privacy and confidentiality.
Academic Honors: Ultimate Medical Academy Honor Roll.
Team player who performs at high levels of productivity in fast-paced environments without missing a deadline.
Follows directions to ensure accurate and timely completion of duties.
Manages time and priorities in multitask environments.
Microsoft Office Applications - MS Word; Typing Speed: 29 WPM.
KEY QUALIFICATIONS
Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs
Electronic Health Records (EHR) Electronic Medical Records (EMR) Insurance Verification
Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Medical Terminology Anatomy & Physiology
HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT) Medical Office Procedures
Timeline
Pharmacy Technician
Walgreen's Pharmacy
06.2023 - 03.2026
Healthcare Sale and Service Representative
Concentrix
03.2021 - 06.2021
Homemaker
Stay at Home Parent
06.2009 - 03.2021
Associate Of Science - Medical Billing And Coding
Ultimate Medical Academy