Alisha Schmidt
Mandaree,ND
Summary
Hands-on Residential Specialist promoting strong skills in reinforcing positive behavior, administering medication with accuracy and providing documentation on residents' progress. Remains calm and poised in stressful situations. Considered a valuable asset and committed to providing a high level of care and service.
Overview
8
8
years of professional experience
Work History
Residential Specialist
Centre Inc.
09.2023 - Current
- Conducted thorough orientations for new residents, ensuring they felt welcome and knowledgeable about their new living environment.
- Maintained accurate records of all resident interactions and progress updates, ensuring continuity of care across shifts and team members.
- Ensured safety and security within the residential facility with consistent monitoring and strict adherence to policies.
- Positively interacted with residents, which helped to demonstrate proper behavior and communication.
- Provide and properly document medication
- Train and orient incoming staff on policies and procedures
Assistant Store Manager
Petro Serve USA
04.2022 - 11.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Retail Merchandiser
SAS Retail Services
06.2021 - 09.2022
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
Residential Specialist
Manchester House/Hope Home
08.2016 - 06.2021
- Worked with juvenile offender who were too young to be placed in the Youth Correctional Center
- Maintained accurate records of all resident interactions and progress updates, ensuring continuity of care across shifts and team members.
- Ensured safety and security within the residential facility with consistent monitoring and strict adherence to policies.
- Delivered compassionate care to residents by being empathetic, approachable, and consistently focused on their holistic wellbeing.
- Positively interacted with residents, which helped to demonstrate proper behavior and communication.
- Upheld confidentiality standards when handling sensitive resident information or discussing private matters internally among colleagues or with outside partners/providers necessary to overall care provision efforts.
- Provided crisis intervention when necessary, deescalating situations effectively to maintain safety within the facility.
- Monitored residents'' medication adherence, ensuring proper administration and documenting any side effects or concerns.
Education
Associate of Science - Criminal Justice
Bismarck State College
Bismarck, ND05.2019
Associate of Science - Psychology
Bismarck State College
Bismarck, ND05.2019
Skills
- Written and verbal communication
- Medication Administration
- Safety policies and procedures
- Complaint Handling
- Interpersonal and written communication
- Issue Resolution
- Policy Enforcement
- Behavior monitoring
- Crisis Management
- Safety practices
- HIPAA Compliance
Accomplishments
From 2009 to 2021, I was a Treatment Foster Care provider with Path-Nexus in Bismarck. I fostered youth between the ages of 14 to 17 who came from the Youth Correctional Center in Mandan, ND. These were the hardest youth to foster and the hardest youth to place.
Timeline
Residential Specialist
Centre Inc.
09.2023 - Current
Assistant Store Manager
Petro Serve USA
04.2022 - 11.2023
Retail Merchandiser
SAS Retail Services
06.2021 - 09.2022
Residential Specialist
Manchester House/Hope Home
08.2016 - 06.2021
Associate of Science - Criminal Justice
Bismarck State College
Associate of Science - Psychology
Bismarck State College
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