Alisha Valenzuela
Phoenix,AZ
Summary
Highly organized and proactive Office Coordinator skilled in managing office activities and ensuring HIPAA compliance. Known for resolving issues through active listening and problem-solving, ready to contribute to improved patient care and operational efficiency.
Overview
3
3
years of professional experience
Work History
Office Coordinator - Change In Location Specialist
Uplift Hospice
7272 E Indian School Rd Ste 480 Scottsdale 85251
05.2023 - 09.2026
- Sent medication orders to Assisted Living facilities
- Scheduled Medical Transportation to and from facilities for moves, Respites and GIPs.
- Ordered medical equipment for our Hospice patients
- Facilitated effective communication between healthcare providers and families to support patient care needs.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
- Ensured timely completion of projects by monitoring progress and facilitating collaboration among team members.
- Resolved issues through active listening and open-ended questioning, escalating major problems to a manager.
Education
High School Diploma -
Career Success High School
Phoenix, AZ03-2009
Skills
Healthcare Communication
Patient Privacy Management
Detail Oriented
Schedule coordination
Office administration
Medical scheduling
Able to work with independence to execute the completion of a variety of fast paced duties
Self-motivation
Timeline
Office Coordinator - Change In Location Specialist
Uplift Hospice
05.2023 - 09.2026
High School Diploma -
Career Success High School