Lisa Keane
Conviva Senior Primary Care
Port Saint Lucie,FL
1
Certification
21
Years of experience
Dedicated Patient Relations Specialist with a strong background in scheduling, data management, and patient engagement. Skilled in insurance verification and registration processes, ensuring smooth check-in and check-out experiences. Committed to enhancing office efficiency while delivering compassionate patient care.
Work History
Medical Office Specialist
1 Year 2 Months- Managed referrals and prior authorizations for primary care services.
- Answered patient calls and resolved questions about visits and paperwork.
Medical Office Specialist
1 Year 5 Months- Processed patient registrations and verified insurance for timely patient care.
- Scheduled laboratory tests and radiology procedures to ensure comprehensive patient diagnostics.
Medical Office Specialist
1 Year 7 Months- Greeted and checked-in patients, collected necessary paperwork, and guided them to exam rooms to streamline office flow.
- Coordinated patient-provider communication to ensure timely and accurate information exchange.
Medical Receptionist
14 Years 9 Months- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Occupational Studies Associate Degree - Occupational Studies
Skills
Patient registration
Insurance verification
Electronic health records
Claim processing
Appointment scheduling
Client relationship management
Office administration
Healthcare communication
Certification
- Basic Life Support/CPR
Timeline
Medical Office Specialist
Conviva Senior Primary Care
06.2025 - 08.2026Read More
Medical Office Specialist
HCA
11.2023 - 04.2025Read More
Medical Office Specialist
Adult & Pediatric Dermatology
12.2021 - 07.2023Read More
Medical Receptionist
Dr. Spiro & Nancy Trzcinski N.P.
12.2005 - 09.2020Read More
Bryant & Stratton College
Occupational Studies Associate Degree from Occupational Studies
Read More