Alisha Vaval
Dunwoody,USA
Summary
Detail-oriented medical receptionist with hands-on experience in patient intake and appointment coordination. Accomplished in enhancing office workflows through efficient scheduling and insurance verification processes. Known for delivering exceptional service while managing multiple tasks, contributing to increased patient satisfaction rates. Ready to bring strong organizational and communication skills to a dynamic healthcare setting focused on quality patient care.
Overview
6
6
years of professional experience
Work History
Contact representative
Department of treasury
Chamblee, Ga
12.2024 - 09.2025
- Responded to inquiries regarding tax regulations and compliance, ensuring accurate information delivery.
- Assisted in processing taxpayer requests, improving response times and customer satisfaction.
- Conducted thorough research on tax codes to identify applicable credits and deductions for clients.
Medical receptionist
Medici orthopedics
Snellville, GA
09.2023 - 12.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies. Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight. Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Medical Assistant / Receptionist
Ederra Bella Plastic Surgery
John's Creek, GA
10.2022 - 09.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained patient medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock to meet business levels and submitted replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Arranged pre-operative and post-operative appointments for surgical instructions.
- Updated patient records to reflect completed surgeries and follow-up notes.
Medical Assistant
AICA Orthopedics
Snellville, GA
04.2021 - 10.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies. Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight. Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Medical Assistant
ECC Medical Solutions and Training
01.2020 - 01.2021
- Scheduled patient appointments, inventory, rooming patients, checked vital signs, assist doctor with procedures, obtained medical/family history, answered phone calls and scheduled appointment.
Medical Assistant
The Phoenix At Johnson Ferry
06.2020 - 12.2020
- Administering medications, preparing and maintaining medical charts; monitoring and reporting adverse reactions to medications; monitoring and maintaining medical inventory; assisting the medical personnel when it is needed.
Education
Diploma - Sociology
Georgia State University
Atlanta, USADiploma - undefined
Miller Grove High School
01.2017
Skills
- Appointment Management Expert
- Medical Assistant Expert
- Customer Service Expert
- Office Administration Expert
- Electronic Health Records Expert
- Software Proficiency Expert
- Medical Terminology Expert
- Patient Scheduling Expert
- Insurance Verification Expert
- Dependable and Responsible Expert
- Restocking Lab Supplies Expert
- Sterile Procedures and Techniques Expert
- Equipment and Instrument Sterilization Expert
- Front Desk Operations Expert
- Reminder Calls Expert
Timeline
Contact representative
Department of treasury
12.2024 - 09.2025
Medical receptionist
Medici orthopedics
09.2023 - 12.2024
Medical Assistant / Receptionist
Ederra Bella Plastic Surgery
10.2022 - 09.2023
Medical Assistant
AICA Orthopedics
04.2021 - 10.2022
Medical Assistant
The Phoenix At Johnson Ferry
06.2020 - 12.2020
Medical Assistant
ECC Medical Solutions and Training
01.2020 - 01.2021
Diploma - Sociology
Georgia State University
Diploma - undefined
Miller Grove High School