Alisha Washburn
Lawrence
Summary
Dynamic professional with a proven track record at The Willow Domestic Violence Center, skilled in project management and problem-solving. Successfully developed training programs and coordinated community outreach initiatives, enhancing resource availability for clients. Adept at fostering relationships and ensuring client satisfaction through effective communication and attention to detail.
Overview
10
10
years of professional experience
Work History
Freelancer
Self
Lawrence, KS
03.2024 - Current
- Developed client proposals to outline project scope and deliverables.
- Managed multiple freelance projects simultaneously, ensuring timely delivery and client satisfaction.
- Collaborated with clients to refine project objectives and align expectations.
- Established strong relationships with clients through effective communication and follow-up strategies.
Assistant Director of Community Services
The Willow Domestic Violence Center
Lawrence, KS
03.2022 - 02.2024
- Developed and implemented training programs for staff on domestic violence response strategies.
- Coordinated community outreach initiatives to increase awareness of domestic violence resources.
- Facilitated support groups for survivors, enhancing emotional resilience and coping strategies.
- Collaborated with law enforcement agencies to improve response protocols and victim support services.
- Established partnerships with local organizations to expand resource availability for clients in need.
Case Manager Children and Family Services
Bert Nash Center
Lawrence, KS
09.2021 - 01.2022
- Coordinated comprehensive care plans to address client needs and enhance service delivery.
- Conducted thorough assessments to evaluate clients' mental health and support requirements.
- Facilitated communication between clients and multidisciplinary teams for integrated care solutions.
- Developed resource materials to assist clients in navigating community services and supports.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Horse and Buggy Driver
Top Hat Carriage
Duluth, MN
03.2016 - 09.2018
- Guaranteed exceptional customer service while strictly adhering to safety regulations and traffic laws.
- Conducted thorough inspections of carriages to identify potential issues and enhance overall safety and efficiency.
- Administered routine health checks and maintenance for horses, ensuring adherence to best practices in equine care.
- Fostered teamwork and communication among team members.
Education
No Degree - Information Technology
Colorado Technical University
Colorado Springs, COSkills
- Problem-solving
- Time management
- Attention to detail
- Customer support
- Project management
- Content writing
Accomplishments
- Supervised team of staff members.
- Collaborated with team of Non Profit Organizations in the development of wrap around services for community clients.
Timeline
Freelancer
Self
03.2024 - Current
Assistant Director of Community Services
The Willow Domestic Violence Center
03.2022 - 02.2024
Case Manager Children and Family Services
Bert Nash Center
09.2021 - 01.2022
Horse and Buggy Driver
Top Hat Carriage
03.2016 - 09.2018
No Degree - Information Technology
Colorado Technical University