Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alisha Wigfall

The Bronx,NY

Summary

Results-driven Fulfillment Expert with a proven track record in achieving order accuracy and guest satisfaction. Skilled in time management, critical thinking, and effective communication, ready to enhance operational workflows.

Overview

4
4
years of professional experience

Work History

Fulfillment Expert

Target
Mount Vernon, New York
06.2021 - Current
  • Processed guest orders for Order Pickup and Drive Up, ensuring accuracy and speed.
  • Analyzed daily order trends to adapt workflows based on fluctuating digital demand.
  • Trained new team members on fulfillment processes, equipment usage, and guest service standards.
  • Provided backup cashier support while adhering to payment and age-restricted product regulations.
  • Organized incoming inventory at off-site warehouse to enhance stock replenishment efficiency.
  • Utilized extensive product knowledge to assist guests and resolve issues promptly.
  • Maintained an organized fulfillment area, upholding safety protocols and equipment standards.
  • Achieved KPIs in order accuracy, speed, and guest satisfaction during peak periods.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.

Education

Bachelor of Arts - Psychology

Touro University
New York, NY
06-2025

Skills

  • Team training and collaboration
  • Conflict resolution strategies
  • Critical thinking skills
  • Time management
  • Customer service excellence
  • Effective communication abilities
  • Hand-eye coordination
  • Barcode and RFID scanning
  • Order picking and verification
  • Attention to detail
  • Motivated team player
  • Adaptability and flexibility
  • Supervision and leadership

Timeline

Fulfillment Expert

Target
06.2021 - Current

Bachelor of Arts - Psychology

Touro University

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