Alisher Huggins

• Operations & Documentation – Managed invoices, tracked data in spreadsheets, and ensured accurate reporting.
• Meeting & Event Coordination – Took attendance, documented key discussions, and assisted with event planning and logistics.
• Strategic Growth & Collaboration – Developed expansion initiatives, contributed insights in meetings, and supported organizational needs.

• Community Engagement & Platform Growth – Build partnerships through outreach, attend board meetings, and expand My Bronx Impact's reach.
• Marketing & Awareness – Manage social media, create branding content, and promote platform engagement.
• Event & Organizational Support – Assist with outreach events, data tracking, presentations, and recruitment efforts.
• Managed approximately 30 incoming calls, emails, and faxes per day from customers.

• Customer & Community Support – Handle 100+ monthly calls and assist NYCHA residents with services.
• Partnership & Data Management – Maintain relationships with agencies, track outreach data, and document interactions.
• Conducted post-project evaluations to identify areas of improvement, applying lessons learned to future initiatives for continuous growth and development.
• Event Planning & Coordination – Organize community baby showers for 300+ residents.

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• Front Desk & Client Support – Served as the primary contact for calls, guests, and foster care agencies.
• Administrative & Records Management – Handled patient files, billing, insurance, and appointment scheduling.
• Patient Assistance & Check-In – Assisted with paperwork, health records, and appointment check-ins/out.
  

• Patient Services & Front Desk Support – Greeted patients, answered inquiries, and ensured a smooth check-in/out process.
• Scheduling & Insurance Management – Scheduled appointments, handled pre-authorizations using CDT , and verified insurance eligibility.
• Records & Compliance – Maintained patient health data while ensuring HIPAA compliance.