Summary
Work History
Education
Skills
letter of recommendation
Timeline
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Alishia Palfy

Alishia Palfy

Scottsdale,AZ

Summary

Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation, and stock management. Efficient multitasker with talents in recipe management and development.

Hard-working Back of House Manager with experience overseeing stock rooms and managing daily workers. Excellent communicator with wide range of management skills focusing on multiple projects at once. Driven and loyal employee enjoying personal satisfaction from job well done.

Work History

Kitchen Manager / District Trainer

Dennys Restaurant
  • Managed daily kitchen operations, ensuring compliance with health and safety regulations.
  • Developed and trained staff on menu preparation and cooking techniques to enhance efficiency.
  • Oversaw inventory management, reducing food waste through effective stock rotation practices.
  • Collaborated with suppliers to maintain quality ingredients while negotiating favorable pricing terms.
  • Supervised kitchen staff, ensuring adherence to food safety and hygiene standards.
  • Developed and optimized daily menu items based on seasonal ingredients and customer preferences.
  • Trained new line cooks on operational procedures ad efficient cooking techniques.

Shift Leader

SUBWAY®Restaurants
  • Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
  • Trained new team members on standard operating procedures and customer service excellence.
  • Managed inventory levels, conducting regular stock checks and reordering supplies as needed.
  • Implemented process improvements that enhanced team productivity and reduced operational delays.
  • Managed closing processes to ensure accurate and timely completion of transactions.
  • Coordinated with sales and finance teams to reconcile discrepancies in closing reports.
  • Designed and crafted customized sandwiches to meet customer preferences and dietary needs.
  • Maintained cleanliness and organization of workstations to ensure compliance with health standards.

Studio Manager

PCA International
  • Managed daily studio operations, ensuring efficient workflow and resource allocation.
  • Coordinated scheduling for sessions, optimizing studio time and client satisfaction.
  • Assisted in maintaining equipment, ensuring readiness for all production activities.
  • Developed and implemented operational procedures to enhance productivity and quality.
  • Developed and implemented sales strategies to increase market penetration and drive revenue growth.
  • Captured high-quality images for diverse clients, ensuring client satisfaction and brand alignment.
  • Collaborated with creative teams to develop concepts and execute photoshoots in various settings.
  • Managed lighting, composition, and camera settings to enhance visual storytelling in projects.
  • Organized and maintained photography equipment, ensuring readiness for all assignments and shoots.

Grill Cook

Cheesecake Factory Inc
  • Operated grilling equipment to prepare high-quality meals efficiently.
  • Monitored cooking times and temperatures to ensure food safety standards were met.
  • Assisted in inventory management by tracking ingredient levels and notifying suppliers.
  • Collaborated with kitchen staff to streamline food preparation processes.
  • Prepared a variety of sautéed dishes in fast-paced environment, ensuring quality and consistency.
  • Operated kitchen equipment efficiently, maintaining safety and cleanliness standards.

Order Picker

Geodis
  • Operated handheld scanners to accurately track inventory and streamline order fulfillment processes.
  • Selected and packed merchandise efficiently to meet daily shipping targets.
  • Maintained cleanliness and organization of work area to ensure compliance with safety standards.
  • Assisted in training new team members on order picking protocols and safety procedures.
  • Packaged customer orders accurately and efficiently to ensure timely delivery.
  • Operated packing machinery and tools, adhering to safety protocols and operational standards.
  • Inspected products for quality assurance, minimizing errors in order fulfillment.
  • Collaborated with team members to streamline packing processes, enhancing workflow efficiency.

Line Cook

IHOP
  • Prepared and cooked high-quality dishes in fast-paced kitchen environment.
  • Maintained cleanliness and organization of workstations to ensure food safety standards.
  • Collaborated with team members to streamline food preparation processes for efficiency.
  • Assisted in menu planning and development by providing input on seasonal ingredients.

Catering Kitchen Prep Cook, Lead Line Cook

Red Lion Hotels
  • Prepared ingredients for diverse catering events, ensuring freshness and quality standards.
  • Assisted head chef in meal assembly, maintaining efficient workflow during peak hours.
  • Operated kitchen equipment safely, adhering to health and safety regulations consistently.
  • Collaborated with team members to streamline food preparation processes and reduce waste.
  • Prepared and cooked menu items according to standardized recipes and presentation guidelines.
  • Maintained cleanliness and organization of kitchen workstations to ensure efficient workflow.
  • Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
  • Coordinated food preparation processes to enhance efficiency during peak service hours.

Team Trainer/Shift Leader

McDonald's Restaurant
  • Designed and implemented training programs to enhance team performance and knowledge retention.
  • Facilitated onboarding sessions for new employees, ensuring smooth integration into team dynamics.
  • Conducted regular assessments of training materials to ensure relevance and effectiveness in skill development.
  • Collaborated with management to identify training needs and develop tailored learning solutions.

Dishwasher/ Event Rental Consultant-specialist

A To Z Party Rentals
  • Operated commercial dishwashing equipment to maintain cleanliness and sanitation standards.
  • Assisted kitchen staff by efficiently cleaning dishes, utensils, and cookware during peak hours.
  • Implemented organizational systems for dish storage, improving workflow in kitchen area.
  • Adapted to changing priorities in fast-paced environment while ensuring timely dish clean-up.
  • Conducted property tours, showcasing features and benefits to prospective tenants.
  • Assisted clients in completing rental applications, ensuring accuracy and compliance with policies.
  • Maintained knowledge of local rental market trends to provide informed recommendations to clients.
  • Coordinated lease agreements, facilitating smooth onboarding for new tenants.
  • Developed strong relationships with local property managers, leading to an increased inventory of available rentals for clients.

Director of Operations

Spinelli's Pizzeria Tempe
  • Streamlined daily operations, enhancing efficiency in service delivery and customer satisfaction.
  • Implemented inventory management systems, reducing waste and optimizing stock levels.
  • Operated kitchen equipment efficiently, ensuring proper maintenance and cleanliness.
  • Prepared and cooked a variety of pizzas following standardized recipes and quality standards.
  • Supervised daily bar operations, ensuring adherence to service standards and protocols.
  • Trained and mentored new bartending staff on techniques and customer service skills.
  • Directed daily operations to enhance workflow efficiency and service quality.
  • Implemented staff training programs to improve team performance and customer satisfaction.
  • Managed staff scheduling, optimizing labor resources during peak hours.
  • Oversaw daily operations to ensure high-quality service and customer satisfaction.

Assistant Store Manager

Little Caesars Pizza
  • Assisted in daily store operations, ensuring high standards of customer service and product quality.
  • Coordinated staff schedules to optimize labor efficiency during peak hours.
  • Supported daily operations by coordinating staff schedules and optimizing workflow efficiency.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Coordinated daily operations to enhance team efficiency and improve service delivery.
  • Assisted in developing training materials for staff onboarding and performance improvement.
  • Developed and implemented strategic plans for business growth and market expansion.
  • Trained and supervised staff, fostering a positive team environment.

Program Manager /Lead Chef

Sassy Onion
  • Managed project timelines and deliverables to ensure alignment with organizational goals.
  • Maintained a clean and sanitary kitchen environment by adhering to strict health and safety regulations.
  • Collaborated with event planners for seamless execution of catered functions, resulting in positive feedback from clients.
  • Coordinated cross-functional teams to enhance communication and streamline processes.
  • Developed comprehensive project plans, outlining objectives, resources, and timelines.
  • Facilitated stakeholder meetings to gather requirements and address concerns effectively.
  • Supported budget management by monitoring expenses against forecasts and reporting variances.
  • Trained team members on project management tools to increase overall productivity and efficiency.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed and executed seasonal menus, enhancing customer satisfaction through innovative culinary offerings.
  • Managed inventory control, reducing waste through careful planning and ingredient utilization strategies.
  • Maintained high standards of food safety and sanitation throughout kitchen operations.
  • Adapted recipes and cooking techniques based on client feedback and event themes.
  • Trained new kitchen staff on food preparation techniques and safety protocols.
  • Cooked for large groups of people and managing various types of food for large events.
  • Ordered food items and supplies needed to fulfill catering jobs.
  • Crafted exciting catering options for clients.
  • Prepared diverse menu items, ensuring high-quality presentation and taste consistency.
  • Collaborated with front-of-house staff to optimize service efficiency during events.
  • Streamlined batch cooking process by implementing effective portion control techniques.
  • Streamlined meal prep processes by implementing batch cooking techniques which increased overall productivity.
  • Coordinated project timelines and deliverables to ensure on-time completion of initiatives.
  • Managed inventory and ordered supplies, maintaining optimal stock levels for catering operations.
  • Developed and maintained relationships with vendors to optimize menu offerings and enhance event experiences.

Education

Culinary Arts Course 1 -

Angell Jobcorps
Yachats, OR

GED -

Chemeketa Community College
Salem, OR
01-2000

Skills

  • Operational efficiency
  • Operations oversight
  • Strategic planning
  • Strategic planning and execution
  • Business management
  • Process improvement
  • Quality assurance
  • Cost control
  • Leadership training
  • Performance analysis
  • Schedule oversight
  • Operations management
  • Teamwork and collaboration
  • Team leadership
  • Decision-making
  • Staff training/development
  • Staff management
  • Employee development
  • Customer service management
  • Customer service
  • Employee relations
  • Effective leader
  • Hiring and onboarding
  • Organizational structuring
  • Human resources
  • Employee motivation
  • Goal setting
  • Policy development and enforcement
  • Management team building
  • Staff scheduling
  • Performance evaluations
  • Cost reduction
  • Revenue growth
  • Business forecasting
  • Inventory tracking and management
  • Payroll administration and timekeeping
  • Sound judgment
  • Sales tracking
  • Financial management
  • Desktops, laptops, and mobile devices
  • Marketing strategies
  • Food safety and sanitation
  • Knife skills
  • Cooking techniques
  • Kitchen management
  • Food presentation
  • Meal preparation
  • Attention to detail
  • Effective communications
  • Kitchen operations
  • Grilling techniques
  • Kitchen equipment operation and maintenance
  • Ingredient knowledge
  • Verbal and written communication
  • Frying techniques
  • Recipes and menu planning
  • Food plating and presentation
  • Allergen awareness
  • Sauce preparation
  • Sanitation guidelines
  • Food pairing
  • Recipe creation
  • Inventory management
  • Banquets and catering
  • Menu development
  • Portion and cost control
  • Made-to-order meals
  • Garnishing techniques
  • Food spoilage prevention
  • New hire training
  • Pasta making
  • Roasting techniques
  • Order delivery practices
  • Steaming techniques
  • Poaching techniques
  • Signature dish creation
  • Problem-solving
  • Time management
  • Knife use
  • Baking techniques
  • Grilling and deep frying skills

letter of recommendation

Christopher Palma

Owner, Spinelli's Pizza

610-996-6908

5/31/25


To Whom It May Concern,


I am writing to offer my highest recommendation for Alishia Palfy, who served as our Director of Back of House at Spinelli's Pizza in Downtown Tempe. Alishia was a vital part of our leadership team and, without question, one of the most reliable and committed employees I've had the pleasure of working with.

Alishia consistently demonstrated a strong work ethic, a willingness to go above and beyond, and an unshakable dedication to the success of the business. Whether it was managing staff, streamlining kitchen operations, or jumping in to help wherever she was needed, she did so with professionalism and care. Her ability to lead by example and remain solutions-focused made a lasting impact on our team and day-to-day operations.

Perhaps most impressively, Alishia brought an “all-in” mindset that truly helped move the company forward. Her dependability, integrity, and drive made her a standout member of our organization, and she earned the trust and respect of everyone she worked with.

Any team would be lucky to have her. I wholeheartedly recommend Alishia for any leadership or operations role she chooses to pursue, and I'm confident she will continue to be an asset wherever she goes.



Sincerely,

Christopher Palma

Owner, Spinelli's Pizza

Timeline

Kitchen Manager / District Trainer

Dennys Restaurant

Shift Leader

SUBWAY®Restaurants

Studio Manager

PCA International

Grill Cook

Cheesecake Factory Inc

Order Picker

Geodis

Line Cook

IHOP

Catering Kitchen Prep Cook, Lead Line Cook

Red Lion Hotels

Team Trainer/Shift Leader

McDonald's Restaurant

Dishwasher/ Event Rental Consultant-specialist

A To Z Party Rentals

Director of Operations

Spinelli's Pizzeria Tempe

Assistant Store Manager

Little Caesars Pizza

Program Manager /Lead Chef

Sassy Onion

Culinary Arts Course 1 -

Angell Jobcorps

GED -

Chemeketa Community College

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