Server
Dennys Restaurant
Tasha Iles
Port Jervis,NY
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Dlux Diner. Proven ability to enhance guest experiences through informed recommendations and effective multitasking. Adept in cash handling and POS systems, consistently ensuring smooth operations and high guest satisfaction.
Work History
Server
Dlux Diner
2021 - 2023
- Took orders, delivered food, bus tables
- Refill drinks
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Goshen Plaza Diner
2019 - 2021
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge, enhancing guest experiences through informed recommendations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Lead Server
Country Table
2015 - 2018
- Managed team efforts to deliver superior customer service, increasing guest satisfaction.
- Guided new servers in mastering menu knowledge and service protocols.
- Oversaw daily operations, ensuring smooth workflow and adherence to health standards.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
Server
Country Pride Restaurant
2008 - 2012
- Take orders: Accurately record food and handled beverage orders, ensuring special requests were noted. dietary needs.
- Delivered food to table
- Costumer service
- Check on guests: Periodically check on diners to ensure everything is satisfactory and address any issues that arise.
Education
GED -
Wallkill High
Wallkill, NYSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Safe food handling
- Knowledge of POS systems
Timeline
Server
Dennys Restaurant
Server
Dlux Diner
2021 - 2023
Server
Goshen Plaza Diner
2019 - 2021
Lead Server
Country Table
2015 - 2018
Server
Country Pride Restaurant
2008 - 2012
GED -
Wallkill High