ALISIA BOOGADES
Havelock,NC
Summary
Highly adaptable and mission-driven professional with over 10 years of experience in broadcast engineering, IT support, video teleconferencing, and electronic equipment maintenance within the U.S. Army. Proven ability to lead diverse teams, supervise operations under pressure, and execute complex technical tasks across international and joint-force environments. Adept in cybersecurity, communications infrastructure, and emergency support operations, with a track record of managing multimillion-dollar projects and training hundreds of personnel. Currently expanding professional scope through work in mental health services and completing an Associate of Arts in Interdisciplinary Studies. Recognized with multiple awards for meritorious service, including a Joint Service Commendation Medal and Superior Unit Award.
Overview
10
10
years of professional experience
Work History
Crisis Counselor Volunteer
Mental Health Association of Greenville County
05.2025 - Current
- Determined clients' risk of self-harm or other dangerous behaviors.
- Designed safe and supportive environment for clients to discuss issues.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Adapted counseling techniques to best suit individual needs of each client.
Maintenance Supervisor
U.S. Army
08.2023 - Current
- Army Television
- Directly supervises 4 Soldiers
- Enabled live online access to 20 events for the entire military community
- Filmed 17 events for distribution to client's audience of choice
Broadcast Engineer/ Information Technology
U.S. Army
02.2020 - 11.2022
- Company Overview: Armed Forces Network Europe Headquarters
- Operated as a Broadcast Engineer and Transmitter Subject-Matter Expert for AFN Europe Headquarters in a Joint Force Environment
- Delivered cyber support for 15 European theater network stations, 48 transmission sites, and a $4.8 million communications network
- Enhanced 32 critical network servers; increased cyber operations and data storage capability by 75 percent
- Executed emergency support repair mission in Kosovo, restoring command information capabilities to 7000 personnel
- Spearheaded fundraising efforts that generated over $2,500, supported 18 successful bimonthly events, and secured $1,100 in donated goods and services for AFN-E members
Video Teleconference Operator
U.S. Army
02.2019 - 02.2020
- Company Overview: 8th Army HQ
- Scheduled and executed over 1500 video teleconferences on multiple classification levels
- Trained incoming personnel on how to properly operate and maintain teleconference equipment
- Re-imaged and distributed over 1000 computers with no losses
Visual Information Equipment Operator/Maintainer
U.S. Army
02.2016 - 02.2019
- Company Overview: 55th Signal Company
- Managed Electronic Maintenance section
- Trained over 200 Soldiers in equipment management and maintenance techniques
- Repaired over 30 Canon lenses and digital single-lens reflex (DSLR) cameras
- Supported Ground Antenna Transmit and Receive (GATR) Technologies in fielding their new satellite to the U.S. Army
Education
Associate of Arts - Interdisciplinary Studies
American Military University
Charles Town, WV08-2025
Skills
- Active TS-SCI Clearance
- Broadcast Engineering
- Communication
- Motivational
- Microsoft Office Suite
- Social Media
- Language proficiency
- De-escalation techniques
- Emotional support
- Personal safety planning
- Crisis intervention
- Resource referral
Awards
Superior Unit Award - Meritorious performance during a presidential inauguration, Joint Service Commendation Medal - Planning and execution of AFNE HQ's largest ever IT upgrade
Timeline
Crisis Counselor Volunteer
Mental Health Association of Greenville County
05.2025 - Current
Maintenance Supervisor
U.S. Army
08.2023 - Current
Broadcast Engineer/ Information Technology
U.S. Army
02.2020 - 11.2022
Video Teleconference Operator
U.S. Army
02.2019 - 02.2020
Visual Information Equipment Operator/Maintainer
U.S. Army
02.2016 - 02.2019
Associate of Arts - Interdisciplinary Studies
American Military University
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