Alisia Brooks Wilson
Jackson
Summary
I have over 23 years experience in management with the number one reason being that I have ran my own business since 2001 and completed the hiring process for several employees. I have held production positions in two manufacturing facilities as well as temporary positions in manufacturing. In addition to holding full time positions I have operated the family business- BBB ENTERPRISES for extra income where I have gained the skills of TAX PREPARATION AND CONSULTING ALONG WITH ACCOUNTING AND BOOK KEEPING SKILLS. SALES AND MANAGEMENT SKILLS AS HUMAN RESOURCE MANAGER. I was also a COMMERCIAL PROPERTY MANAGER for Century 21 Realty/Bruce Halton for approximately three years.
Outgoing and personable professional with several years of experience in food service establishments driven by customer satisfaction. Dependable and flexible individual employs strong problem-solving and time management skills. Integrates personal connection to customers with discipline and expertise in food preparation and service.
Talented professional consistently handles high-volume over long shifts while keeping focus. Background communicating clearly to complete orders. Multitasker with history of supporting team and customer needs.
Experienced professional with several years coordinating food preparation and service for up to several guests at private, business and public events. Skillfully managed team, food and time issues with excellent problem-solving and multitasking abilities. Efficiently carried out work smoothly and without delay using clear communication.
Overview
30
30
years of professional experience
Work History
Caterer Organic Food/Delivery Driver
Tastastik
Jackson
02.2019 - Current
- Prepared and presented diverse catering menus for various events.
- Set up and decorated event spaces according to client specifications.
- Coordinated food service logistics during events to ensure smooth operations.
- Prepared food items for catering events including salads, sandwiches, appetizers, entrees, and desserts.
- Collaborated with team members to execute timely meal deliveries and setups.
- Maintained cleanliness and organization of work areas throughout events.
- Managed inventory and supplies for catering equipment and food items.
- Provided excellent customer service, addressing guest inquiries and needs.
- Navigated efficiently using GPS and delivery apps.
- Communicated effectively with customers regarding order status.
- Verified accuracy of orders before delivery.
- Delivered food promptly to customers in designated areas.
Self Employed-Tax Specialist and Consultant
Freedom Trust USA-BBB ENTERPRISES
Jackson
- Current
- Prepare returns and government forms for various clients
Customer Service Specialist
Uhaul International
Phoenix
02.2018 - 05.2025
- Customer Service Specialist-took inbound calls for 8 hr shift for customer complaints, extensive typing, escalating to other departments for continued assistance and issued refunds
Human Resources and General Manager
Five In One At Your Service
09.2001 - 01.2019
- Recruited specialists to complete home repair and small construction assignments, payroll, insurance claims, and completed all reports, home interior specialist for color matching
AEMP
06.1999 - 05.2001
- We manufactured brake cylinders at this production facility and I worked in quality, assembly and I was a certified forklift driver. This company closed in 2001.
Injection Mold Operator, Machine Operator
Murray Outdoor Products
01.1996 - 01.2000
- We manufactured outdoor equipment at this production facility and I worked in assembly and then transferred to injection mold and machine operator before the factory closed down
Commercial Property Manager
Madison Realty-Bruce Halton
Jackson
- Maintenance and Cleaning of building my responsibility to contract out and collection of over 16,000.00 a month in rent per month from tenants May 2015 to June 2018
Education
Lane College
University of TN at Martin
Union University
Skills
- Typing:
- 10 Key touch:
- Management
- Tax Preparation
- Professional painter
- Quickbooks
- Data Entry
- Word
- Excel
References
- Erica, Murphy, Church Member, 7313947272
- Bruce, Halton, Owner, 383017313434277, Century 21 Realty and Madison Realty, 246 W Main St, Jackson, TN
Hobbies & Interests
I am a hard worker and team player. I am dedicated to getting the job done and not to have to be told several times to get the job done. I am not above working for others just because I run my own business. I expect from our employees the same ethic that I portray to a future employer. I know what it takes to make a great employee and one of those things is being dependable and that is another attribute I have.
Timeline
Caterer Organic Food/Delivery Driver
Tastastik
02.2019 - Current
Customer Service Specialist
Uhaul International
02.2018 - 05.2025
Human Resources and General Manager
Five In One At Your Service
09.2001 - 01.2019
AEMP
06.1999 - 05.2001
Injection Mold Operator, Machine Operator
Murray Outdoor Products
01.1996 - 01.2000
Self Employed-Tax Specialist and Consultant
Freedom Trust USA-BBB ENTERPRISES
- Current
Commercial Property Manager
Madison Realty-Bruce Halton
Lane College
University of TN at Martin
Union University